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Titre
Rollback e-mail migration in ODM -
Description
You migrated e-mails to a wrong account, folder etc. on target, and you want to rollback those migrated emails. -
Cause
Mistakenly migrated the wrong source content, or had migrated to an incorrect target location. -
Résolution
If you are encountering one of the scenarios below, open a support case to have support enable a rollback option within your ODM Organization.
- Migrated a source mailbox to an incorrect target user mailbox.
- Duplicates in the target mailbox post migration.
- Something went wrong in the initial migration and a fresh attempt at the migration is required
Information to provide support when opening a support case:- ODM ORG ID
- ODM Region