This article shows how to set exceptions in the windows firewall necessary for NetVault to operate.
If the firewall is enabled and you do not set the necessary exceptions for NetVault, you may see the following problems.
Unknown error 3 Launching the GUI
Invalid argument when trying to open GUI
Hanging hourglass when adding client in client management
1. To see if the firewall is enabled, use the following command.
netsh firewall show state
Example
C:\>netsh firewall show state
Firewall status:
-------------------------------------------------------------------
Profile = Domain
Operational mode = Enable
Exception mode = Enable
Multicast/broadcast response mode = Enable
Notification mode = Enable
Group policy version = Windows Firewall
Remote admin mode = Disable
If Operational mode = Enable, then Windows firewall is on
If Operational mode = Disable, then Windows firewall is off
If Exception mode = Enable, then Windows firewall will allow exceptions.
If Exception mode = Disable, then Windows firewall will not allow exceptions. In this mode you will be able to add the exceptions Netvault needs to run.
To set the exceptions in the Windows firewall you will need to run the scripts attached to this solution.
Note:
If you are going to backup the NetVault server or you have a smart client you will need to run both the client and server scripts.
Attached files:
Vista_2K8_AddClientFirewallRules.bat - Adds NV Client to firewall
Vista_2K8_AddServerFirewallRules.bat - Adds NV Server to firewall
Vista_2K8_RemoveClientFirewallRules.bat - Removes NV Client from firewall
Vista_2K8_RemoveServerFirewallRules.bat - Removes NV Server from firewall
Note: These scripts are written for default install path.
*New scripts have also been attached to take into account the new Quest installation directory paths as well as adding exceptions for for clients running Exchange or MS SQL plugins.
BakBone SFDC Solution Number: 00004291
