Error "An error occurred while initializing the storages database. Cannot open database. Login failed for user 'Domain\UserName" (4328119)

When loading Recovery Manager for Exchange you may get an error similar to:

"An error occurred while initializing the storages database. Details: An error occurred while connecting to the storages database using the connection string "DATABASE=RME-Storages-ServerName;SERVER=ServerName\QUESTRME;Integrated Security=SSPI;". Details: Cannot open database "RME-Storages-ServerName" requested by the login. The login failed. Login failed for user 'Domain\UserName'."

The Account that is attempting to launch Recovery Manager for Exchange is not the same account that was used to initially install or upgrade Recovery Manager for Exchange. The user logged into the computer does not have permission to access the SQL database. When initially installed, the only user that has sysadmin access to the QUESTRME SQL instance is the user that installed the product.

Please use SQL Server Management Studio to confirm the permissions on the databases:

1. If you do not have it you can download a SQL 2008 Express edition here:
   http://www.microsoft.com/en-ca/download/details.aspx?id=7593
2. Run the installer (if you get a compatibility popup, click Run Program)
3. From the left hand pane, click Installation
4. Click New SQL Server stand-alone installation or add features to an existing installation
5. Click OK
6. Click Install
7. Click Next
8. Select Perform a new installation of SQL Server 2008 and click Next
9. Click Next
10. Click Next
11. Select Management Tools - Basic and click Next
12. Click through the rest of the installation wizard
13. Start SQL Server Management Studio
14. For the server name enter RMEServerName\QUESTRMEX, or RMEServerName\DELLRME or QUESTRME (Latest version). You can find the Instance name on the RME machine under services.msc SQL Server Service (Instance Name)
15. Click Connect
16. Expand Databases
17. Confirm the following databases exist:
     - BackupCatalog-RMEServerName
     - RME-EdbInformation-RMEServerName
     - RME-Storages-RMEServerName
18. If the databases do not exist, uninstall and reinstall RME. You will need to re-add all of your Storages and Targets
19. If the databases exist, expand Security | Logins
20. Confirm the account you are trying to use with RME is listed, if not add the new Login
21. Right click the account and select Properties
22. Select Server Roles from the left and confirm public and sysadmin is checked
23. If sysadmin was not checked, select it and click OK. Try opening RME again using the account
24. If sysadmin was checked select User Mapping from the left
25. Select RME-EdbInformation-ServerName
26. Select db_owner
27. Select RME-Storages-ServerName
28. Select db_owner
29. Select BackupCatalog-RMEServerName
30. Select db_owner
31. Click OK
32. Try opening RME with the account again