A MongoDB instance is configured to use SSL and the Foglight agent is not able to connect; the following errors is seen on the MongoDB agent logs:
yyyy-MM-dd HH:mm:ss.SSS ERROR [FglAM:RestoreAgent[18]-0] com.sma.mongodb.utilities.VersionInfo - An unexpected error occurred which may cause undesired behavior. You may want to contact customer support if you see this error again: Error retrieving server version.
com.mongodb.MongoTimeoutException: Timed out after 30000 ms while waiting for a server that matches ReadPreferenceServerSelector{readPreference=primary}. Client view of cluster state is {type=UNKNOWN, servers=[{address=hostname:27017, type=UNKNOWN, state=CONNECTING, exception={com.mongodb.MongoSocketReadException: Prematurely reached end of stream}}]
Problem can be caused due to different aspects of the SSL configurations not being properly set. Please review the following article for how to configure the MongoDB agent for SSL connectivity:
Configuring a SSL Connection for the MongoDB agent (233610)
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