"cscript.exe returned an error code of 1" error message reported in FglAM log. (4258059)

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Titre

"cscript.exe returned an error code of 1" error message reported in FglAM log.
Description

There are many "cscript" error messages like the following reported in the FglAM (Foglight Agent Manager) log:
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2014-10-21 10:24:16.441 ERROR [Quartz[0]-12] QcnUtil\src\qcn_sysinfo - Execution of external process C:\Windows\system32\cscript.exe returned an error code of 1
2014-10-21 10:24:16.441 VERBOSE [Thread-29] QcnUtil\src\windows\qcn_runner_windows - Attempting to execute 'C:\Windows\system32\cscript.exe'
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When debug is enabled messages like the following are reported:
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2014-10-29 12:12:21.825 DEBUG [Thread-873] QcnUtil\src\qcn_sysinfo - STDOUT from external program: CScript Error: Loading script "C:\Windows\TEMP\quest-wmi-query-fjlbaa.vbs" failed (Access is denied. ).
Cause

Files can't be executed from the C:\windows\temp directory.
Résolution

RESOLUTION 1: Ignore the error messages. The cscript error messages do not indicate a significant issue. They indicate that FglAM will not be able to report a System ID for the system. This should not cause any serious problems so the messages can be ignored.
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RESOLUTION 2: Allow files to be executed from the C:\Windows\TEMP directory.
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RESOLUTION 3: Change the "TMP" environment variable to point to a different location where there is not a restriction on running files. After changing the value of the "TMP" variable the stop and start the FglAM.

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Contenu recommandé

Produit(s) :: Foglight
5.6.11, 5.6.10, 5.6.7, 5.6.5, 5.6.3, 5.6.2; Foglight for Virtualization Enterprise Edition
7.2, 7.1.1, 7.1, 7.0, 6.8, 6.7.1, 6.7, 6.6.2, 6.6.1, 6.6

Historique de l’article :: Créé le : 11/17/2014
Dernière mise à jour le : 5/7/2023

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