Failed to get SHM / failed to get ... bytes of shared memory: (17) File exists (4043948)

Tchater maintenant avec le support

Retour

Commentaire envoyé

Cet article vous a-t-il à résoudre un problème ?

Sélectionner une évaluation

Titre

Failed to get SHM / failed to get ... bytes of shared memory: (17) File exists
Description

After installing NVBU the service won't start with a status similar to:
"systemctl status netvault" indicates:
Aug 12 14:40:08 contoso systemd[1]: Starting Netvault Backup Service...
Aug 12 14:40:09 contoso systemd[1]: Started Netvault Backup Service.
Aug 12 14:40:09 contoso nvpmgr[26177]: Failed to get SHM
Aug 12 14:40:09 contoso nvpmgr[26177]: : File exists
Aug 12 14:40:09 contoso NetVault[26178]: NetVault: Process 'nvpmgr' failed to get shared memory
Aug 12 14:40:09 contoso nvpmgr[26177]: failed to get 3957480 bytes of shared memory: (17) File exists
"nvpmgr startup" indicates:
Failed to get SHM
: File exists
failed to get 3957480 bytes of shared memory: (17) File exists
Cause

There's a stale nv process.
Résolution

1) Open a Terminal Session or Command Line
2) type: ps -ef | grep nv [
3) This will list all nv* process that could have been left following a unclean shutdown of the application
4) Kill them as follows:
kill -9 PID [where PID is a number corresponding to the nvprocess id shown on the result of the ps -ef]
5) restart NetVault with : 'nvpmgr startup' [can be invoked from the ~netvault/bin directory if the above command isn't recognized.]
Informations supplémentaires

Enhancement Request NV-I-703 has been created for this occurrence right after installing NetVault.

Commentaire envoyé

Cet article vous a-t-il à résoudre un problème ?

Sélectionner une évaluation

Contenu recommandé

Produit(s) :: NetVault
12.3, 12.2, 12.1, 12.0.1, 12.0, 11.4.5, 11.4, 11.3, 11.2, 11.1

Historique de l’article :: Créé le : 8/14/2019
Dernière mise à jour le : 5/7/2023

Titre