When the NetVault Backup server software is installed on a Windows OS, the binary log entries that contain "command failed, re-initialzing driver" may be double clicked to reveal more verbose information on the error with a CMD error number.
This is a generic error issued from the Windows OS when using tape drive and library devices. Essentially, NetVault invokes Windows to send SCSI based commands to its backup device and has had a fault. The exact cause of the fault can be from many varying sources - from hardware issues, to drivers and networking. The CMD error number is a WIN32 error code that may help determine the issue.
Example:
CMD TEST UNIT READY [00 00 00 00 00 00]
(NT) Device I / O control failed (0,1117)
(NT) Windows NT Kernel SCSI Passthrough unrecoverable NT kernel error
(NT) SPT 000012f900: 2c 00 00 00 02 00 06 18 02 00 00 00 00 00 00 00
(NT) SPT 000012f910: 2c 01 00 00 00 00 00 00 30 00 00 00 00 00 00 00
(NT) SPT 000012f920: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
(NT) SCMD 0000a89934: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
CMD failed: errno 1117
The number of the last line of the message in the example above is theWIN32 error code . The above example will mean that the response of the TEST UNIT READY when issuing a SCSI command is a WIN32 error code 1117 . It is possible to check the net command meaning of the error code using the following commands in a command prompt on the Windows OS:
C: \> net helpmsg 1117
Since the I / O device error has occurred, and was unable to perform a request .
From the contents of the Event Viewer and error code you can research Microsoft's Technet and your library documentation to identify the cause of the fault.
Other examples include:
Error Code 1167 : The device is not connected .
Error code 1117: The hardware control did not work correctly . Failure of the hardware side is possible so please check tape device, connecting cables, terminators, etc. .
