After installing a patch for Firefox, there are two versions of it installed in a machine (4321785)

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Titre

After installing a patch for Firefox, there are two versions of it installed in a machine
Description

After executing a patch schedule to update Firefox, two versions of the installed software are listed, the original version before applying the patch and a new, separate version after installing it with a patch schedule
Cause

This is related to the install path, in some cases Firefox has the name "Mozilla Firefox 84.0.2 (x64 en-US)" which is supposed to installed at "C:\Program Files\" directory (where all 64 bit applications should be installed by default) but it turns out that it is actually installed in the "C:\Program Files (x86)\" directory. When the patch schedule runs, it installs the update provided by Mozilla which might create a separate instance of Firefox instead of updating the current installation.
Résolution

To solve this situation, the old installation of Firefox needs to be removed and a new one must be installed making sure that it is at the correct location (C:\Program Files\ directory)

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Historique de l’article :: Créé le : 2/24/2021
Dernière mise à jour le : 5/7/2023

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