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Titre
Remote control session fails to start on when initiated from macOS 15.2 -
Description
Remote control session fails to start on when initiated from macOS 15.2
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Cause
The issue has been identified by Splashtop to affect macOS 15.2 devices running Splashtop RMM App (viewer app) 3.6.6.0 and lower.
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Résolution
To resolve the issue, please update the Splashtop RMM App to version 3.6.6.1.
For Mac: https://my.splashtop.com/rmm/mac
Please note the RMM (viewer) Application is not automatically updated by the KACE SMA, the application should be updated manually when necessary. For Windows RMM application updates see: https://my.splashtop.com/rmm/win