-
Titre
How to collect a full memory dump from the ampagent.exe process or others if required -
Description
Whenever you experience a process crashing in Microsoft Windows, it is often useful to collect a full memory dump of the crashing process. Per default, mini-dumps are created whenever a KACE Agent process should crash for some reason. These mini-dump contain useful information about the crash but sometimes it is necessary to receive the full memory dump in order to investigate the issue further. We highly recommend to whitelist the KACE program and data directories as well as mark KACE agent related processes as trustworthy. Please refer for whitelisting to the following article:
https://support.quest.com/k1000-systems-management-appliance/kb/111785
Connexion requise
Vous devez être connecté et disposer d'un contrat de maintenance en cours pour afficher les articles de la base de connaissances avancés.