Anti-Virus Exclusion Settings for Foglight Management Server and Agent Managers (4271242)

This article outlines recommended anti-virus exclusion settings to prevent performance issues or interference with the Foglight Management Server (FMS) or Foglight Agent Manager (FglAM).

Anti-Virus Exclusions Required for Foglight

To reduce performance impact and ensure stable operation of the Foglight platform, it is recommended to exclude the following directories from anti-virus scans:

Common Foglight Installation Paths:

C:\Dell\
C:\Quest\
C:\Quest Software\
C:\Program Files\Common Files\Quest\Foglight Agent Manager\

Note: Installations may reside in different directories depending on your environment. See the steps below to locate exact paths in use.

Windows: Verifying Installation Paths and AV Exclusions

1. Identify the Installed Antivirus

• Open Control Panel > Administrative Tools > Services

• Look for entries like Microsoft Antimalware Service or any third-party antivirus service.

• On desktops (e.g., Windows 10), use the following WMI query to list antivirus products:

   

  wmic /NAMESPACE:\\root\SecurityCenter2 PATH AntiVirusProduct Get displayname /Format:List

2. Find Foglight and FglAM Installation Paths

• From Services, check the Path to executable for services named Foglight, Agent Manager, or Foglight Agent Manager.

• Alternatively, use PowerShell to retrieve service paths:

  Get-WmiObject win32_service | ?{$_.PathName -like '*fglAM.exe*'} | select Name, DisplayName, State, PathName Get-WmiObject win32_service | ?{$_.PathName -like '*fms.exe*'} | select Name, DisplayName, State, PathName 

3. Check or Configure AV Exclusion Settings

• Many AV tools have a system tray icon—right-click to access settings and exclusions.

• For System Center Endpoint Protection, use PowerShell to verify current exclusions:

  Get-ItemProperty 'HKLM:\SOFTWARE\Microsoft\Microsoft Antimalware\Exclusions\Paths' | select * Get-ItemProperty 'HKLM:\SOFTWARE\Policies\Microsoft\Microsoft Antimalware\Exclusions\Paths' | select * 

• Modify or add exclusions based on Foglight and FglAM paths identified earlier.

Linux: Confirm and Configure Exclusions

• Review your AV vendor's documentation on how to add directory exclusions.

• Apply exclusions to the FMS and FglAM install paths and their data directories.

Exclude Embedded Database Paths (Windows and Linux)

Ensure that Foglight’s embedded database files are also excluded from AV scans. Typical paths include:

• MySQL:

  $FGLHOME\mysql\data 

• PostgreSQL:

  $FGLHOME\state\postgresql-data

Regarding Foglight embedded Database repository, please consider Database engine vendor documentation: