Workaround:
The entire chain can't be uploaded as a single file. It needs to be broken on root and subsequent intermediates with each filename having the .pem extension.
eg:
0root.pem
1interm.pem
2interm.pem
The CA Certificate isn't affected by this.
If there was an attempt to upload the SSL Certificate in a different way than above, then a support case needs to be created since there are additional steps to be taken by the support engineer.
Status:
Waiting for fix in a future release of the DR system software.
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