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Titre
How to provide information for Directory Sync Pro to Active Directory for troubleshooting -
Description
The following information required for Directory sync Pro for Active Directory if customer having sync issue with object from source to target. -
Résolution
- Number of objects impacted (ie. Single User/Group, Multiple User/Group, All Users or All Groups)
- Export of the DirSync Profile Setting:
- An export of the Sync/Sync Report Log (set to High):
- List and/or Screen print of the Users and/or Groups that encounter the Sync issue:
- The agent log which located at C:\Program Files (X86)\Binary Tree\ADPro Agent\