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Titre
Change Auditor Agent fails to initialize due to misidentifying the OS version -
Description
After installing the Change Auditor Agent it may fail to initialize and a warning similar to the following logged in the NPSrvHost.exe.nptlog under C:\Program Files\Quest\Change Auditor\Agent\Logs:
2023-03-29 12:38:07.221 [4472][WARN][Trogdor::NPSrvHost::ChangeAuditorModule::Load(80)] Exception caught while loading ChangeAuditor: Unable to load module ChangeAuditorWks.dll. Error: The specified module could not be found. TorzagLib::Components::LoadedComponent::Load. -
Cause
The Agent installer misidentifies the OS and installs the wrong package (the workstation package).
Change Auditor Agent service fails to start and only NPSrvHost.exe.nptlog and NPSrvWatchdog.exe.nptlog are being produced. -
Résolution
This issue has been resolved in the latest release of Change Auditor