After installing the web client and attempting to run it. It shows the error "500 Internal Error after installing Change Auditor Web Client".
When testing the website via IIS manager, it shows an Error "cannot verify access path in (?):\"
1. Make sure the server where you have installed the Change Auditor web client complies with the necessary system requirements:
https://support.quest.com/technical-documents/change-auditor/release-notes/3#TOPIC-2113203
2. Double-check IIS roles on the server by going to server manager and see the following:
- Webserver
- Common HTTP features
- Health and Diagnostic
- Performance
- Security
- Application development
- FTP Server
- Management Tools
3. Compare the boxes ( installed) to include "checked" as in the following picture:
4. If after the comparison, found items that are checked or unchecked. Modify those to match the picture above.
5. Consider uninstalling and reinstalling the Change Auditor web client component if you are still having issues after reviewing the system requirements:
https://support.quest.com/kb/4294221
