Retour
-
Titre
Cannot connect to Office 365 with Outlook 2013 SP1 Error 8004010F error with Context 501 or "The version of outlook is too old" -
Description
When trying to connect using Outlook 2013 SP1 you may see the error 8004010F error with Context 501 or "The version of outlook is too old"
-
Cause
To connect to Office 365 outlook needs to be updated -
Résolution
Once you have Outlook 2013 SP1 installed you will need to install the June 2018 update
https://www.microsoft.com/en-us/download/details.aspx?id=57052
The version should now be: Microsoft Outlook 2013 (15.0.5041.101) MSO (15.0.4569.1506)
Once this is installed you should now be able to connect to Office 365