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Titre
Page Cannot Be Displayed or Object Moved To Here errors when connecting to website -
Description
After upgrading to Archive Manager 5.0.1 the ability to login using Windows Authentication results in a Page Cannot Be Displayed error in Internet Explorer. Other Browsers such as Chrome or Firefox may display the following error in this situation: Object Moved To Here
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Cause
Authentication not setup correctly or Invalid entries migrated from a former domains.xml file may result in this issue. The Active Directory Connector may then assign logins to the non-existant or improperly configured domains. This will cause Windows Authentication to fail when connecting to the Archive Manager Website. -
Résolution
First check the Authentication configuration.
Open Internet Information Services (IIS) Manager expand your server | Sites and select the Archive Manager site.
- In the centre pane open Authentication
- For Forms Authentication Anonymous and Forms Authentication should be enabled and all the rest should be disabled.
- For Windows Authentication only Windows Authentication can be enabled.
- In the "C:\Program Files (x86)\Dell\Archive Manager\WebSite" directory edit the file "Web.Conf"
- Find the line starting with "<authentication mode="
- For Windows Authentication is should be <authentication mode="Windows">
- For Forms Authentication is should be <authentication mode="Forms">
If your authentication is setup correctly check for invalid domain entries in the AD connector.
To remove invalid entries in the AD connector:
- Open the Archive Manager Configuration Console, and Navigate to Directory Connector
- Click 'Remove' for any Old or Invalid domain entries that are no longer used
- Restart the Active Directory Connector
- After The Active Directory Connector runs it's scan of AD it will update the logins in the Database with the correct Login Domain.
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Informations supplémentaires
The list of domains will appear in the dbo.LoginDomain table and the Disabled column should show 1 for the removed domains; they will not be deleted. The dbo.Login table will show the LoginDomainID value corresponding to the dbo.LoginDomain table. This can be manually updated with a query such as: update login set logindomainid =Where (logindomainID = ) AND (disabled = 0)