MQ agent failed to connect to Queue Manager (4353701)

MQ agent failed to connect to Queue Manager

The MQ agent is failing to connect to the Queue Manager with the below errors in log:

ERROR1

YYYY-MM-DD HH-MM-SEC ECHO    ERROR [Thread-27] com.quest.monitoring.mq.QueueManagerCollector - Failed connecting to MQ Queue Manager with MQ error code 2397..
YYYY-MM-DD HH-MM-SEC ECHO    ERROR [Thread-27] com.quest.monitoring.mq.QueueManagerCollector - JSSE error. Please make sure the JSSE is properly configured.

ERROR2

YYYY-MM-DD HH:MM:SEC ECHO    ERROR [Thread-27] com.quest.monitoring.mq.QueueManagerCollector - Failed connecting to MQ Queue Manager with MQ error code 2059..

YYYY-MM-DD HH:MM:SEC ECHO    ERROR [Thread-27] com.quest.monitoring.mq.QueueManagerCollector - Queue manager is not available for connection.  Please verify connection configuration of the agent and the accessibility of the queue manager.

1.  MQ Manager is not running
2.  MQ Listener is not running
3.  Security connection ie. SSL is created on MQ.
4.  MQ port between the Foglight Agent Manager (FglAM) and MQ host is blocked by a firewall

1.  Ensure that the queue manager is running. You can use the dspmq command to verify this. The status of the queue manager should be Running.

2.  Check that the queue manager is the default queue manager. If there is no default queue manager, then define one. This can be set in the mqs.ini file. See the WebSphere MQ System Administration Guide for more information.

3.  Ensure that the queue manager has a listener running and is listening on the right port.
Start the listener program using the following command:

runmqlsr -t tcp -p -m

4. Check the SSL - security connection if created on MQ ie. SYSTEM.DEF.SVRCONN

5.  Perform a telnet from the FglAM host against the MQ port:

telnet MQ_HOST 1414

This MQRC error is related to connecting to queue manager using SSL encryption. This is not related to foglight. MQRC_JSSE_ERROR JSSE reported an error (for example, while connecting to a queue manager using SSL encryption). The MQException object containing this reason code references the Exception thrown by JSSE; this can be obtained by using the MQException.getCause() method. From JMS, the MQException is linked to the thrown JMSException. This reason code occurs only with Java applications.