Return
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Title
Some of the Agent Managers with multiple IPs are not showing IP Address in AM Dashboard -
Description
Some of the fglam with multiple ip address are showing 0.0.0.0 as IP Address in Foglight Agent Manager dashboard (see image). -
Cause
Since agent manager has multiple IPs, management server doesn't know which ip to use to bind. -
Resolution
Changing fglam.config.xml file configuration and restarting fglam will work following these steps.
1) Open your fglam.config.xml file
2) Search for the following string <config:http-upstream url="https://FMS:8443" ssl-allow-self-signed="true" ssl-cert-common-name="quest.com" compressed="true"/>
3) Add address="IP address" that you want your fglam to use to bind to FMS <config:http-upstream url="https://FMS:8443" address="IP_Address" ssl-allow-self-signed="true" ssl-cert-common-name="quest.com" compressed="true"/>
4) Save your fglam.config.xml
5) Restart fglam.
Here are the options available for HTTP (FMS) upstream
HTTP upstream connection information is specified using a list ofhttp-upstream elements. Each element contains the followingattributes:Required:---------url URL of the upstream host or FglAM concentratorOptional:---------address Address specifies a local network interfacethat will be used for upstream connections.If it is not provided then the OS is freeto decide which local interface to use.proxy URL of the proxy server to use when connecting tothe specified URL.proxy-user Username to use when authenticating with the proxyserver.proxy-pass Password to use when authenticating with the proxyserver. Passwords will be encrypted and writtento this file. To change a password, simply replace theencrypted value with the new, unencrypted, password andrestart FglAM.proxy-ntlm-domain Windows domain to use for NTLM proxy authentication.If your Windows user name is 'WORKGROUP\\user' then youwould set proxy-user to 'user' and proxy-ntlm-domain to'WORKGROUP'. The proxy-user cannot also contain theWindows domain.ssl-allow-self-signed 'true' if self-signed SSL certificateswill be accepted and 'false' if they are not. Thedefault, if not specified, is 'false'. When set, onlythe host name of the server's SSL certificate ischecked, the certificate chain and signer are *not*checked. 'self-signed' in this case refers to anSSL certificate signed by an unknown CertificateAuthority. i.e., one that you signed yourself.ssl-cert-common-name 'hostname' If provided, the SSL certificatefrom the server will be validated against this hostname, rather than the name of the server FglAMconnected to. This can be used when the certificateon the server does not match the host name of theserver as viewed from the client. You should notnormally have to set this field.compressed 'true' if GZIP compression should be used for servercommunications. This can often reduce the amount ofbandwidth required, at the cost of higher CPU andmemory usage. The default, if not specified, is true.