Guest process agent fail to connect with remote host for data collection (4248836)

Guest process agent fail to connect with remote host for data collection:
ECHO WARN [pool-63-thread-2] com.quest.agent.processinfo.collector.adaptors.ssh.SSHAdaptor - Unable to Connect to the Remote Host to Retrieve Process Information. Host: xxx.xxx.xxx java.io.IOException: There was a problem while connecting to xxx.xxx.xxx:22
at com.trilead.ssh2.Connection.connect(Connection.java:791)
at com.trilead.ssh2.Connection.connect(Connection.java:563)
at com.quest.agent.processinfo.collector.adaptors.ssh.SSHAdaptor.getConnection(Unknown Source)
at com.quest.agent.processinfo.collector.adaptors.ssh.SSHAdaptor.collect(Unknown Source)

 at com.quest.agent.processinfo.collector.CollectionTarget.collect(Unknown Source)
 at com.quest.agent.processinfo.collector.CollectTask.run(Unknown Source)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
 at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.UnknownHostException: xxx.xxx.xxx
 at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
 at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:876)
 at java.net.InetAddress.getAddressFromNameService(InetAddress.java:1229)
 at java.net.InetAddress.getAllByName0(InetAddress.java:1180)
 at java.net.InetAddress.getAllByName(InetAddress.java:1110)
 at java.net.InetAddress.getAllByName(InetAddress.java:1046)
 at java.net.InetAddress.getByName(InetAddress.java:996)
 at com.trilead.ssh2.transport.TransportManager.createInetAddress(TransportManager.java:165)
 at com.trilead.ssh2.transport.TransportManager.establishConnection(TransportManager.java:340)
 at com.trilead.ssh2.transport.TransportManager.initialize(TransportManager.java:449)
 at com.trilead.ssh2.Connection.connect(Connection.java:731)
 ... 8 more

Domain Name Server (DNS) fail to resolve the Fully Qualified Domain Name (FQDN) of the remote host.

RESOLUTION:

Update the Fully Qualified Domain Name (FQDN) of the remote host on the Domain Name Server (DNS).

WORKAROUND:

1. Go to Administration | Agents | Agent Status dashboard.
2. Select for the "GuestProcessAgent" and click the "Edit Properties" button at the bottom of the dashboard.
3. Click "Modify the private properties for this agent".
4. Under the "Monitored Hosts", click the "Edit" button.
5. Update the Host Name of the monitored hosts to the correct Fully Qualified Domain Name (FQDN).
6. Save the changes. 
7. Re-activate the GuestProcessAgent agent for the changes to take effect.