SQL PI dashboard doesn't open for any Azure SQL Database agent. Clicking on the
SQL PI icon doesn't appear to do anything.
SQL Performance Investigator screen in the
Global Administration section doesn't load, it gets stuck at 95%.
Corresponding FMS (Management Server) logs show:
ERROR [http-exec-4075] org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/console].[Portal Servlet] - Servlet.service() for servlet [Portal Servlet] in context with path [/console] threw exception [Could not initialize class com.quest.qsi.fason.framework.utils.QSIAES] with root cause
java.lang.NoClassDefFoundError: Could not initialize class com.quest.qsi.fason.framework.utils.QSIAES
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.codehaus.groovy.reflection.CachedConstructor.invoke(CachedConstructor.java:83)
at org.codehaus.groovy.runtime.callsite.ConstructorSite$ConstructorSiteNoUnwrapNoCoerce.callConstructor(ConstructorSite.java:105)
at org.codehaus.groovy.runtime.callsite.CallSiteArray.defaultCallConstructor(CallSiteArray.java:60)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:235)
at org.codehaus.groovy.runtime.callsite.AbstractCallSite.callConstructor(AbstractCallSite.java:239)
at system._dbwc_azure_GA_Database_spi.scripts.prepareAzureAgentsSessions.run(prepareAzureAgentsSessions:35)
[...]
Connection Details in the
Global Administration section for
Azure SQL DB agent generates a message for
Error rendering view "inner"
Corresponding FMS logs show:
ERROR [http-exec-31373] com.quest.wcf.portal.ajax.BaseAjaxDelegate - Error rendering view: inner
com.quest.wcf.datasupport.progress.ProgressException: failed to complete ProgressTracker
at com.quest.wcf.core.module.function.BaseAsyncProgressTracker.isComplete(BaseAsyncProgressTracker.java:114)
at com.quest.wcf.portal.viewcomponents.BaseTrackingProgressInfo.checkTracker(BaseTrackingProgressInfo.java:126)
at com.quest.wcf.portal.viewcomponents.TrackingProgressInfo.getAndCheckTracker(TrackingProgressInfo.java:55)
at com.quest.wcf.portal.viewcomponents.BaseTrackingProgressInfo.getProgressTracker(BaseTrackingProgressInfo.java:84)
[...]
Caused by: java.lang.NoClassDefFoundError: Could not initialize class com.quest.qsi.fason.framework.utils.QSIAES
[...]
And:
2022-12-07 11:37:08.766 ERROR [http-exec-29303] com.quest.wcf.portal.ajax.BaseAjaxDelegate - Error rendering view: inner
com.quest.wcf.datasupport.progress.ProgressException: failed to complete ProgressTracker
at com.quest.wcf.core.module.function.BaseAsyncProgressTracker.isComplete(BaseAsyncProgressTracker.java:114)
at com.quest.wcf.portal.viewcomponents.BaseTrackingProgressInfo.checkTracker(BaseTrackingProgressInfo.java:126)
at com.quest.wcf.portal.viewcomponents.TrackingProgressInfo.getAndCheckTracker(TrackingProgressInfo.java:55)
at com.quest.wcf.portal.viewcomponents.BaseTrackingProgressInfo.getProgressTracker(BaseTrackingProgressInfo.java:84)
[...]
Caused by: java.lang.LinkageError: loader constraint violation: loader (instance of com/quest/nitro/service/cartridge/api/CartridgeClassLoader$PublicApiClassLoader) previously initiated loading for a different type with name "org/apache/logging/log4j/spi/LoggerContext"
[...]
