Return
-
Title
Cannot connect to Windows Live Service - Connection refused error while connecting to SharePoint Online -
Description
Receiving the following error "Cannot connect to windows live service" and "connection refused" error upon connecting to SharePoint Online -
Cause
Due to group policy set which doesn't allow us to log out of the current user for Office Portal -
Resolution
Run tool as different user [admin user the account we're using to connect to SharePoint with] by holding down Shift + Right-click the Essentials application
Local user profile must exist [as using the current running user will prevent us from authenticating / signing on]