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We have a Data Modeler who is trying to open an ERwin Model from Model Mart and is getting this m
Description
We have a Data Modeler who is trying to open an ERwin Model from Model Mart and is getting this message "Cannot open the model with the requested lock".
Resolution
SOLUTION:
The way to unlock a model is to go into the Mart Administrator and go to the Catalog Management. Highlight the model. Then in the lower right corner, you can choose to Unlock that model.
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