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Title
Unable to install agent on Workstation -
Description
We are having trouble deploying an agent to a workstation. Looking in Event Viewer the error indicates the configuration file cannot be opened. I was able to open this configuration file and it does not look complete with all the necessary keys.
What should be our next step to getting the agent installed on this workstation?
No logs have been generated yet on this workstation to share.
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Resolution
On the device please proceed to C:\Program Files (x86) and delete the Binary Tree folder and run the install again.Contact Product Support if the above does not resolve the issue.