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Changes to Web Application Firewall for Starling (4378893)
When using a web application or a specific API call, the following error is displayed: ... 404 Forbidden ... Microsoft-Azure-Application-Gateway/v2 ... None ... STATUS: ... Please create a Level 1 case with Support.
DNS connectivity requirements for Starling products (4368584)
This article outlines the DNS connectivity requirements for Starling products. ... all below endpoints are https, port 443.<br>Recommendation for customer is to whitelist *.cloud.oneidentity.com and *.cloud.oneidentity.eu when required as hostnames can change in Starling.<b> </b></span></i></span></span><br> </td></tr><tr><td colspan="1" rowspan="1" valign="top" style="border-bottom: 1px solid #c1c7d0;padding: 7px 10px 7px 10px;background-color: #f4f5f7;border-top: none;border-right: 1px solid #c1c7d0;border-left: 1px solid #c1c7d0;"><span style="font-size: 11pt;"><span style="font-family:
FAQ - One Identity Starling Organization Trouble Joining Information (4273425)
For more details regarding Microsoft Azure Authentication please see this article. ... If you have a Starling Organization you can join your Starling Capable product to this Organization. ... Ensure you are an Organization Admin of the Starling Organization to which you would like to join your Starling Capable product.
User Guide > Introduction to sender applications
The Senders page is used to manage the sender applications configured to use Starling Cloud Assistant. ... Sender applications are on-premises One Identity products that have been configured to use Starling Cloud Assistant's messaging services to allow them to both view and respond to messages from the product in an external channel (for example, Microsoft Teams).
User Guide > Additional hardware and software requirements
In addition to the browser compatibility requirements for Starling Cloud Assistant (see Supported browsers), some additional requirements may need to be met. ... See the table below for information on those requirements.
User Guide > Collaborators
Detailed information about this topic ... Introduction to Collaborators ... Collaborators page ... Managing collaborators
User Guide > Recipients page
The Recipients page is displayed when Recipients is clicked in the navigation bar. ... The Recipients page is used to add and manage recipients. ... IMPORTANT: The Recipients page appears blank until a recipient has been added via the Recipients page or via a sender application that has been configured from an on-premises One Identity product.
Release Notes > New features
There are no new features for the 25 October 2024 release. ... For the list of features introduced in previous releases, see the list below. ... The following were new features in previous releases of Starling Cloud Assistant.
User Guide > Managing channels
The following sections provide information on managing channels for the Starling Cloud Assistant service: ... Adding channels ... Available channels
User Guide > Channels
Detailed information about this topic ... Introduction to Channels ... Channels page ... Managing channels
Release Notes > Deprecated features
There were no deprecated features in the 25 October 2024 release. ... For the deprecated features of previous releases, see the list below. ... The following features were deprecated in previous releases of Starling Cloud Assistant.
User Guide > Starling Cloud Assistant
Starling Cloud Assistant ... Detailed information about this topic ... Introduction to Starling Cloud Assistant ... Supported browsers ... Additional hardware and software requirements
Release Notes > Known issues
The following is a list of issues, including those attributed to third-party products, known to exist at the time of the 25 October 2024 release. ... Known Issue ... Issue ID ... In rare cases, when signing up for Starling, the specified email address might not be accepted.
User Guide > Available channels
The following sections provide information on the channels available for use with Starling Cloud Assistant and the configuration required for them. ... Microsoft Teams ... The following configuration is required to use Microsoft Teams as a channel:
User Guide > Enabling and disabling sender applications
Once a sender application has been connected to Starling Cloud Assistant, it can be enabled and disabled via the Senders page. ... To enable/disable a sender application ... On the Senders page, select the Options drop-down for the sender application you want to either disable or enable.
User Guide > Subscribing to the Starling Cloud Assistant service
Once you have created a Starling organization, you can add the Starling Cloud Assistant service to that organization. ... A free subscription to Starling Cloud Assistant is available for all organizations.
User Guide > Re-sending collaborator invitation
If an invited collaborator has not accepted their invitation or their invitation was deleted, you can re-send the email invitation. ... To resend collaborator invitations ... On the Collaborators page, locate the invited collaborator you will be resending an invitation to.
Release Notes > Resolved issues
The following is a list of issues addressed in the 25 October 2024 release. ... Previously, attempting to add or delete a Slack workspace ID from the Channels list might result in the following error message appearing and the add/remove action not being completed:
Starling Cloud Assistant - Release Notes > Resolved issues
The following is a list of issues addressed in the 25 October 2024 release. ... Previously, attempting to add or delete a Slack workspace ID from the Channels list might result in the following error message appearing and the add/remove action not being completed:
Starling Cloud Assistant - Release Notes > One Identity Starling Cloud Assistant
25 October 2024 ... These release notes provide information about the 25 October 2024 Starling Cloud Assistant release. ... For the most recent documents and product information, see Online product documentation.
Starling Cloud Assistant - Release Notes > Product licensing
Use of this software is governed by the Software Transaction Agreement found at https://www.oneidentity.com/legal/sta.aspx. ... This software does not require an activation or license key to operate.
Starling Cloud Assistant - Release Notes > New features
There are no new features for the 25 October 2024 release. ... For the list of features introduced in previous releases, see the list below. ... The following were new features in previous releases of Starling Cloud Assistant.
Starling Cloud Assistant - Release Notes > New service instructions
For information and instructions on adding the Starling Cloud Assistant service to a Starling organization, see the One Identity Starling User Guide.
Starling Cloud Assistant - Release Notes > System requirements
Before using the 25 October 2024 release of Starling Cloud Assistant, ensure that your system meets the following minimum software requirements. ... Supported browsers ... The following browsers are supported when accessing the Starling service.
Starling Cloud Assistant - Release Notes > Deprecated features
There were no deprecated features in the 25 October 2024 release. ... For the deprecated features of previous releases, see the list below. ... The following features were deprecated in previous releases of Starling Cloud Assistant.
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