While Importing a Job from a Support Zip File, the error “Could not load data: A password is required” is generated (4369247)

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Title

While Importing a Job from a Support Zip File, the error “Could not load data: A password is required” is generated
Description

If a job was exported via the Create Support Zip File option, and you try to import it, if an active connection does not exist for the source and/or targe the error Could not load data: A password is required is generated.
Cause

For enhanced security, Content Matrix removes the encrypted password and token information from both the Excel and xml files when generating a Support zip file.
Resolution

Create xml jobs using “Export to Xml” functionality instead of using the xml file generated by the Create Support Zip File operation.

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