Changes to case of an email address under mail attribute is not recorded in Change Auditor. For example: Changing the email address case from lower case to upper case and vice versa.
The changes to case of an email address under mail attribute is not recorded in Change Auditor has been logged as an enhancement and raised with our Product team. The enhancement with ID: 561881 will be evaluated by our Product team for inclusion in a future release of the product. However, since there is currently no ETA, this case will be archived and you can keep track of it with the help of your Account Manager and the ID provided.
We continually evaluate all customer-reported defects in an ongoing effort to improve our products, and we urge you to refer to the “Resolved Issues” and “New Features” sections of the Product Release Notes for a complete list of change request ID’s addressed in our new releases. These are available in our Documentation section of the Support Portal at:
For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal.
Workaround:
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