Post MAM server migration issue. Journal mailboxes not showing up in ArchiveWeb as shared mailboxes.
When opening search results from the journal mailbox (using ArchiveWeb), the preview shows the following error:
“Preview is not available. Exception from HRESULT: 0x800a0200”
Error when parsing message attachments from journal mailboxes.
Related to Journal design changes introduced in MAM version 8.3.
If MAM server has been migrated recently, the MAM server name has to be UPDATED in SQL DOCUMENTS table.
Workaround:
Fix in SQL table (run only if MAM server has been migrated recently and server name has changed):
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