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Unified Communications Analytics 8.6.1 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Creating an Exchange Online Hybrid Mailbox Configuration data source

For a hybrid Office 365 environment, you can create a mailbox configuration collection to gather mailbox statistics such as mailbox size, mailbox permissions, and remote devices from Exchange Online mailboxes. For a native Office 365 environment, see Creating an Exchange Online Native Mailbox Configuration data source .

For more information about credential prerequisites, see Permissions needed for the Exchange Online Hybrid Mailbox Configuration data source .

To set up an Exchange Online hybrid mailbox configuration collection
1
Click the gear icon on the home page side bar.
2
Click Data Collection.
3
Click + beside the name of the target environment.
4
Select the Exchange Online Hybrid Mailbox Configuration check box.
5
Enable the data collection for this data source.
 
* 
NOTE: If you have installed more than one Data Engine (Collector), you have the option to select a different computer that hosts a data collector.,
Modifying the collection schedule
By default the data collection is set to run every six hours, aligned to midnight UTC. You can modify the run interval or you can set the collection to run at a specific time on specific days.
6
Set the schedule for the data collection:
a
Click Execute job every: and select an hourly interval.
- OR -
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
Selecting data to collect
7
Select the types of data to collect:
•
Mailbox permissions
•
Mailbox (permissions)
•
Recipient permissions (Send As permissions)
•
Delegates (Send On Behalf Of permissions)
•
Mobile devices
•
Mailbox statistics
•
Personal Archive Mailboxes (Configuration)
•
Personal Archive Mailboxes (Statistics)
8
Specify the target mailboxes you want to collect:
•
All Exchange Online mailboxes
•
Specific Exchange Online mailboxes
For specific mailboxes, you can enter the common name or email address of a mailbox, a group. or a dynamic distribution group.
9
Specify the Windows credentials to be used for the LDAP connection or select the Use Data Engine service credential option.
10
Specify the Office 365 credential to be used to collect the Exchange Online mailbox configuration data through remote PowerShell.
To improve data collection performance you can provide multiple credentials.
* 
TIP: Office 365 has a per-user throttling mechanism to protect the Exchange systems. It is recommended that you use dedicated user accounts on this page to avoid throttling caused by concurrent usage of the same account in other applications.
11
Select the tool that is used to synchronize your Azure Active Directory with on-premise Active Directory.
•
Azure AD Connect with Exchange 2016/2019
•
Azure AD Connect
•
Azure AD Sync
•
DirSync
 
* 
NOTE: If you use Azure AD Connect and have Exchange 2016/2019 (mixed or native environment), select Azure AD Connect with Exchange 2016/2019 for optimal performance.
For information about synchronization methods, see About AD synchronization methods for hybrid Exchange Online .
Advanced settings (not required for most deployments)
•
If you want to specify one or more explicit domain controllers instead of automatically discovering the domain controller, click Show Advanced Settings in the LDAP Collection Parameters section. For more information, see Specifying explicit domain controllers for LDAP connections . The domain controller must be a global catalog server.
 
* 
NOTE: If the Data Engine is in a different forest from the data to be collected, you must specify the domain controller you want to use for data collection. If you leave the default setting to automatically discover domain controller, the data collector selects a domain controller from the forest that hosts the Data Engine, not a domain controller from the forest from which you are collecting the data.
•
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
12
Click Save.
13
 

Adding Exchange Online data sources for native Office 365

Adding Exchange Online data sources for native Office 365

If you have a native Office 365 environment, there are four data sources that you configure to collect from Exchange Online using remote PowerShell and/or EWS:

•
Exchange Online Native User Configurations which retrieves user and distribution group data using remote PowerShell. See Creating an Exchange Online Native User Configuration data source .
•
Exchange Online Native Mailbox Configuration which retrieves Exchange Online mailbox configuration including statistics, permissions and mobile devices. See Creating an Exchange Online Native Mailbox Configuration data source .
•
Exchange Online Mailbox Contents which retrieves information about email traffic from Exchange Online user mailboxes using Exchange Web Services (EWS). You can collect from some or all mailboxes. See Creating an Exchange Online Mailbox Content Summary data source .
•
Exchange Online Mailbox Content Summary which retrieves statistics about mailbox folders from Exchange Online user mailboxes using Exchange Web Services (EWS). See Creating an Exchange Online Mailbox Content Summary data source .
•
Exchange Online Calendar which retrieves information about appointments and meetings that your users have created in Outlook Online. See Creating an Exchange Online Calendar data source .
•
Exchange Online Public Folders which collect statistics and configuration information for your Exchange Online public folders using PowerShell. See Creating an Exchange Online Public Folders data source .
 
* 
NOTE: The Exchange Online Mailbox Contents, Exchange Online Mailbox Content Summary, and Exchange Online Public Folders data sources can be added to an Active Directory Forest / Office 365 (hybrid) target environment to collect from hybrid Exchange Online or to a native Office 365 target environment to collect from native Exchange Online.

Creating an Exchange Online Native User Configuration data source

For a native Office 365 target environment, you can create an Exchange Online native user configuration collection to gather user and distribution group details from Exchange Online using remote PowerShell.

Exchange Online data sources do not display in the Data Collection page until you have added Office 365 as a target environment. For more information, see Adding a target environment for native Office 365 .

For more information about credential prerequisites, see Permissions needed for Exchange Online Native User Configuration data source .

By default, the data source collects only direct members of groups. For example, if a distribution group contained 10 users and 14 distribution groups, the number of direct members would be counted as 24.

If you want to collect the effective members (direct and indirect) for a group you can use the Advanced settings in the Collect Effective (Direct and Indirect) Members for Groups section. For example, if you collect from a distribution group that has 10 user members and one distribution group member (that has 20 members), the number of direct members is 11 but the number of effective members is 30.

To set up an Exchange Online native user configuration collection
1
Click the gear icon on the home page side bar.
2
Click Data Collection.
3
Click + beside the name of the Office 365 target environment.
4
Select the Exchange Online Native User Configuration check box.
5
Click the Exchange Online Native User Configuration tile to open the configuration page.
6
Enable the data collection for this data source.
 
* 
NOTE: If you have installed more than one Data Engine (Collector), you have the option to select a different computer that hosts a data collector.,
Modifying the collection schedule
By default the data collection is set to run every six hours, aligned to midnight UTC. You can modify the run interval or you can set the collection to run at a specific time on specific days.
7
Set the schedule for the data collection:
a
Click Execute job every: and select an hourly interval.
- OR -
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
Selecting data to collect
8
Select the data that you want to collect.
By default, the data source collection gathers direct members of standard distribution and security groups. If you want to also collect direct members for dynamic distribution groups, select the Direct Members check box under the selected Dynamic Distribution Groups check box.
9
Specify the Office 365 credential used to collect the user configuration data through PowerShell.
Advanced settings (not required for most deployments)
•
By default, the data source collects direct members of groups. If you want to collect effective members (direct and indirect) for groups, click Show Advanced Settings in the Collect Effective (Direct and Indirect) Members for Groups section. You can select to collect effective members for specified groups or for all groups.
If you select Effective members for specific groups and click Add group, you have the option to add each group individually or you can enter a list of groups, each entry separated by a semi-colon (;).
 
* 
IMPORTANT: If you collect effective membership for many groups, it can have significant impact on performance and storage requirements.
•
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
10
Click Save.

Creating an Exchange Online Native Mailbox Configuration data source

Creating an Exchange Online Native
Mailbox Configuration data source

For a native Office 365 target environment, you can create a mailbox configuration collection to gather mailbox statistics such as mailbox size, mailbox permissions, and remote devices from Exchange Online mailboxes using remote PowerShell. For hybrid Office 365 (Exchange Online and on-premise Exchange), see Creating an Exchange IIS Logs data source .

Exchange Online data sources do not display in the Data Collection page unless you have added Office 365 as a target environment. For more information, see Adding a target environment for native Office 365 .

For more information about credential prerequisites, see Permissions needed for Exchange Online Native Mailbox Configuration data source .

To set up an Exchange Online native mailbox configuration collection
1
Click the gear icon on the home page side bar.
2
Click Data Collection.
3
Click + beside the name of the Office 365 (native) target environment.
4
Select the Exchange Online Native Mailbox Configuration check box.
5
Click the Exchange Online Native Mailbox Configuration tile to open the configuration page.
6
Enable the data collection for this data source.
 
* 
NOTE: If you have installed more than one Data Engine (Collector), you have the option to select a different computer that hosts a data collector.,
Modifying the collection schedule
By default the data collection is set to run every six hours, aligned to midnight UTC. You can modify the run interval or you can set the collection to run at a specific time on specific days.
7
Set the schedule for the data collection:
a
Click Execute job every: and select an hourly interval.
- OR -
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
Selecting data to collect
8
Select the types of data to collect:
•
Mailbox permissions
•
Mailbox (permissions)
•
Recipient permissions (Send As permissions)
•
Delegates (Send On Behalf Of permissions)
•
Mobile devices
•
Mailbox statistics
•
Personal Archive Mailboxes (Configuration)
•
Personal Archive Mailboxes (Statistics)
9
Specify the target mailboxes you want to collect:
•
All Exchange Online mailboxes
•
Specific Exchange Online mailboxes
For specific mailboxes, you can enter the common name or email address of a mailbox, a group. or a dynamic distribution group.
10
Specify the Office 365 credential to be used to collect the mailbox configuration data through remote PowerShell.
To improve data collection performance you can provide multiple credentials.
* 
TIP: Office 365 has a per-user throttling mechanism to protect the Exchange systems. It is recommended that you use dedicated user accounts on this page to avoid throttling caused by concurrent usage of the same account in other applications.
Advanced settings (not required for most deployments)
•
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
11
Click Save.
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