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Stat 6.3 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Reports Menu

Stat includes a variety of report templates. The Reports menu gives you access to Quest® Stat® reports.

Report Wizard

Opens the Stat Report Wizard window displaying a list of all the available reports

Tools Menu

The Tools menu gives access to special Quest® Stat® tools and utilities, such as search wizards and administrative database tools.

CSR Search
Wizard

Opens the CSR Search Wizard which you can use to locate Change/Service Requests (CSRs) that meet specified criteria

Customer Search Utility

Opens the Search Customer Utility which you can use to locate customers in the Stat database

Time Entry

Opens the Time Entry window where you can post time against tasks on a daily basis without having to access each task

Stat Central Agent Status

Opens the Stat Central Agent Status window which displays the current status of each agent (Responding or Not Responding) for each service domain

Stat Oracle Agent Status

Opens the Oracle® Agent Status window which displays the current status of each agent (Responding or Not Responding) for each node. This option is available only for customers licensed to use the Oracle E-Business change management module.

CSR Purge Wizard

Opens the CSR Purge Wizard which you can use to import, export, or purge CSRs.

Data Replicator

Opens the Stat Data Replicator which you can use to copy configuration data between databases

Table Dump
Utility

Opens the Table Dump Utility which you can use to dump the contents of a maintenance table so that it can be emailed to the Quest® Support staff for evaluation

Configuration Guide

Opens the Configuration Guide which you can use to enter and track your Stat configuration tables.

Re-cache Codes

Re-caches the memory system so that certain operational changes you made during the work session can take effect immediately

Migration Management Menu

The Migration Management menu provides access to certain object migration functions featured in Quest® Stat®.

Mass Migration

Opens the Mass Migration window which you can use to migrate objects selected from multiple archive sets

Migration Approvals

Opens the Migration Approvals window which shows any migrations that require your approval or the approval of other users

Rapid Recovery

Opens the Rapid Recovery window which you can use to migrate objects to environments regardless of migration path

Release Recovery

Opens the Release Recovery window which you can use to perform a mass migration based on the application release number of the archive sets

Migration
History Wizard

Opens the Migration History Wizard which you can use to locate migrations tracked in the Stat database

Archive Sets - Ready to Migrate

Opens the Archive Sets - Ready to Migrate window which allows you to mark archive sets as ‘ready to migrate,’ meaning that either they can be included in a mass migration or that they require user approval before they can be migrated

Object Management Menu

Quest® Stat® includes a number of wizards that aid in change management and version control functionality. The Object Management menu provides access to a variety of wizards.

Archive Purge
Wizard

Opens the Archive Purge Wizard which you can use to delete unwanted archive sets from the Stat database

Archive Set Sync
Wizard

Opens the Archive Sync Wizard which helps ensure that your databases contain the same versions of objects

Object Compare
Wizard

Opens the Object Compare Wizard which you can use to compare two objects or the two versions of the same object. In the case of PeopleSoft and file-based objects, you can also merge the two object definitions and archive the merged definition.

Object Archive Search Wizard

Opens the Object Archive Search Wizard which you can use to locate and recover any version of an archived object

Object History Wizard

Opens the Object History Wizard which you can use to track the changes made to a specified object

Object Impact Wizard

Opens the Object Impact Wizard which you can use to determine if changes to one object will affect other objects

Undocumented Object Wizard

Opens the Undocumented Object Wizard which you can use to locate undocumented objects and associate them with Change/Service Requests (CSRs)

Undocumented Patches

Opens the Undocumented Patches window which you can use to locate any PeopleSoft® or Oracle® Applications patch that is yet not documented in the Stat Repository

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