Before connecting to the Recovery Manager Portal for the first time, log out, and then log back on to the computer where you have installed the Recovery Manager Portal.
Start your Web browser, and then go to the following URL: http://WebSite/VirtualDirectory/
Substitute the Web site and virtual directory names specified during the Recovery Manager Portal installation for the "WebSite" and "VirtualDirectory" placeholders.
For example, if the Recovery Manager Portal site is installed on the computer named Comp to the virtual directory RecoveryManagerPortal in the default Web site, to access the Recovery Manager Portal, you need to go to http://Comp/RecoveryManagerPortal.
This section describes how to perform administrative tasks in the Recovery Manager Portal. To perform these tasks, you must access the Recovery Manager Portal using the account under which you installed the portal. For more information, see Assigning roles to portal users.
In this section:
To restore Active Directory data, the Recovery Manager Portal relies on unpacked backups created by the Recovery Manager for Active Directory instances deployed in your environment. For this reason, you need to configure the Recovery Manager for Active Directory instances to create unpacked backups for the domain controllers you want. Then, configure the Recovery Manager Portal to work with those instances.
Note that the Recovery Manager Portal can only work with Recovery Manager for Active Directory version 8.6 or higher, so make sure to install or upgrade to that Recovery Manager for Active Directory version.
To configure the Recovery Manager Portal for working with Recovery Manager for Active Directory, complete the following steps:
To access a Recovery Manager for Active Directory instance, the Recovery Manager Portal requires the Recovery Manager Remote API Access service to be installed and running on the Recovery Manager for Active Directory computer. This service enables the following Recovery Manager for Active Directory features: integration with Recovery Manager Portal, full replication of RMAD console, consolidation of backup registration data and support for hybrid environment.
The Recovery Manager Remote API Access service is an optional feature and you must select this component when installing Recovery Manager for Active Directory version 10.1. To check if this service is installed and running, you can use the Services tool (services.msc). If the service is not installed, complete the next steps to install it.
Open the list of installed programs (appwiz.cpl).
In the list of installed programs, locate and select Recovery Manager for Active Directory.
At the top of the list, click Change.
Step through the wizard until you are on the Change, repair, or remove installation page.
Click the Change button, and then select the Recovery Manager Remote API Access feature for installation.
Follow the steps to complete the wizard.
The Quest Recovery Manager Remote API Access service runs under the Local System account by default.
However, you can specify another service account using the Services snap-in or command line.
Open the Run dialog, type services.msc and press Enter.
Find Quest Recovery Manager Remote API Access service in the list, and open its Properties.
Switch to the Log On tab.
Choose the This account option, Browse for a user account and specify the password.
Click OK to close the Properties dialog.
Restart the service.
Start cmd.exe.
Type the following command:
sc config RecoveryMgrPortalAccess obj= "[account]" password= "[password]"
net stop RecoveryMgrPortalAccess & net start RecoveryMgrPortalAccess
Have the Log on as a service permission.
To grant the permission:
Run secpol.msc.
In the Local Security Policy console, select Local Polices | User Rights Assignment | Log on as service.
Right-click Log on as service and select Properties.
Make sure that the target account is in the list or belongs to the groups listed on the Local Security Setting tab.
Have the Read and Write permissions on RMAD database folder %PROGRAMDATA%\Quest\Recovery Manager for Active Directory.
Have the Read and Write permissions on the folder RMAD log.
Have the Local Launch and Local Activation permissions on COM server "COM Surrogate" .
To grant permissions:
Run comexp.msc.
In the Component Services console, click Computer | My Computer | DCOM Config.
Right-click {D023E270-1AB8-4F68-873E-7BD3304DC645} and select Properties.
Go to the Security tab and select Customize under Launch and Activation Permissions and click the Edit button.
Assign Local Launch and Local Activation to the target user.
Have the Read and Write permissions for the registry keys "HKEY_CLASSES_ROOT", "HKEY_LOCAL_MACHINE\SOFTWARE\Classes" and "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes".
Have the Read permission on the folder backups.
Have the Modify permission on the folder unpacked backups.
Have the Read permission on folder %SystemRoot%\system32\Tasks.
Be a member of the local Administrators group.
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