The following is a list of terms used in Benchmark Factory test results and reports. Review the terms and definitions to aid you when interpreting your test results.
| Term | Definition | 
|---|---|
| Bytes | The number of bytes from data received from a SQL statement. | 
| Bytes Per Second | The number of bytes processed per second over the sampling period. This is just the Total Bytes divided by the Sampling period in seconds. | 
| Response Time | The time it takes from when the SQL is sent to the server responds. | 
| Retrieval Time | The time it takes from the server responds to a SQL statement till the last byte of data/results is obtained. | 
| Rows | The number of rows received from a SQL statement. | 
| Rows Per Second (RPS) | The number of rows received per second over the sampling period. Similar to above. | 
| Transactions Per Second (TPS) | The transactions, or SQL statements, processed by the server per second. A transaction in Benchmark Factory can be more than a single SQL statement, such as the TPC-C transaction New Order, this transaction inserts a new order by inserting one record into the new order table and 5 – 7 items in the orderline table. | 
| Transaction Time (sometimes listed as just Time) | The sum of the Response and Retrieval time. | 
The metrics listed above might also be expressed in test results using the following:
You can create a Support Bundle and send it to Quest Support for review. To help troubleshoot problems, the support bundle contains information such as:
To create a Benchmark Factory support bundle
By default, the support bundle is created and saved in the following location:
C:\Users\<user name>\My Documents\My Benchmark Factory\<version number>\BMFSupportBundle.zip.
If the agent is having a problem connecting to the Benchmark Factory console, please check the following: