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NetVault SmartDisk 11.4.5 - Release Notes

Known issues

The following is a list of issues, including issues attributed to third-party products, known to exist at the time of release.
 
Table 2. General known issues
Known issue
Issue ID

Possible data corruption from backup clients in Windows 2012 virtual (VMware) environments (VMware KB 2058692): NetVault SmartDisk is not supported in a VMware environment. If your NetVault Backup or vRanger Backup Client is running on Windows in a virtual (VMware) environment, there is a known issue with using a Windows Server 2012 or Windows Server 2012 R2 virtual machine that uses the default e1000e network adapter and runs on an ESXi 5.0 or 5.1 host. This issue might corrupt data during a network transfer.

Workaround: Consider changing the network adapter as suggested in the following article http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2058692.

DNS-2021, DNS-1877 (23493)

NetVault SmartDisk compatibility with McAfee VirusScan Enterprise: If you install NetVault SmartDisk on a Windows system that also runs McAfee VirusScan Enterprise, problems might occur during data transfers between NetVault Backup and NetVault SmartDisk. If problems occur, Quest recommends that you disable the virus checker, configure it to ignore the installation directory, or configure it to scan only the executable files located in the installation directory.

DNS-843 (1329)

WebDAV credentials: For the user name in the WebDAV credentials, NetVault SmartDisk currently supports the use of any ASCII characters except the quotation mark ("), comma (,), and colon (:). The are no restrictions for the corresponding password. If you enable authentication on NetVault SmartDisk, ensure that your backup software, such as vRanger or NetVault Backup, is able to manage the credentials; otherwise, your backup jobs fail.

DNS-1449 (3118)

No automatic migration of Staging and Chunk Store: If you add or change the path for the Staging Store or Chunk Store, NetVault SmartDisk does not include a mechanism for moving files from the current Staging Store or Chunk Store file-system path to the new file-system path.

DNS-914 (1477)

NetVault SmartDisk compatibility with NetWare Thin Client: NetVault SmartDisk is not currently compatible with the NetVault Backup NetWare Thin Client.

DNS-567 (856)

Apple Installer behaves inconsistently on Mac OS X in multivolume environments: Because of an issue with the Apple Installer, the Select a Destination dialog box is not always displayed. When the dialog box is displayed, click the applicable button to continue. If the dialog box is not displayed, you do not have to do anything; NetVault SmartDisk selects the root volume automatically in either case.

DNS-801 (1248)

Upgrading from v1.2.1 deletes configuration-related information: Upgrading from v1.2.1 to v1.5 or later might delete information from NetVault SmartDisk Configuration (.cfg) files.

DNS-1652 (10012)

System requirements

Before installing NetVault SmartDisk 11.4.5, ensure that your system meets the requirements outlined in the Quest NetVault Backup Compatibility Guide available at https://support.quest.com/technical-documents.

Upgrade and compatibility

For complete supported-platform information, see the Quest NetVault Backup Compatibility Guide.

Product licensing

Each NetVault SmartDisk Instance requires its own license key, which is tied to a NetVault SmartDisk Machine ID that is unique for each NetVault SmartDisk Instance.

To obtain the NetVault SmartDisk Machine ID, use the following command:

<installPath>/foundation/bin/smartdisk license ‑‑querymachineid

The licensing steps are the same for the standard NetVault SmartDisk product and the Quest vRanger® edition (Trial or Permanent).

1
Do one of the following:
•
If you are using Linux, UNIX, or Mac OS X, log in as the NetVault SmartDisk nonprivileged user or administrator member of the nonprivileged group.
•
If you are using Windows, log in as an administrator.
For more information about any of the login procedures, see the Quest NetVault SmartDisk Installation/Upgrade Guide.
2
Initiate a terminal session, or open a command prompt.
3
Type:
<installPath>/foundation/bin/smartdisk license -t <licenseKey>
Replace <licenseKey> with the license key that you received.
 
* 
NOTE: To avoid potential errors, Quest recommends that you use copy-and-paste functionality to copy the license key from the email to the command prompt.
The system displays the following message:
License installed successfully
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