You can collect diagnostic logs for supported DMAs with the RDA with OST plug-in.
NOTE: The directory location, C:\ProgramData, is considered to be a hidden directory on Windows-based systems. However, you can copy and paste C:\ProgramData\Dell\DR\log\ into your Internet Explorer Address bar or you can enter this into the Windows command prompt window (Start→ All Programs→ Accessories→ Command Prompt). |
For more information about RDA with OST plug-ins and logs, see the topics that follow.
You can use a Linux utility called Dell_diags to collect diagnostics from Linux-only clients. This Linux utility is installed by the OST plug-in installer in the /opt/Dell directory. The tool collects the following types of information:
The Dell_diags diagnostics file is written to the following location: /var/log/diags_client location.
The default log level is set to Error in the OST plug-in, is user-configurable, and can be modified via the DR Series system CLI or GUI.
If you set the RDA with OST plug-in log level to Debug, this can cause the plug-in log to quickly grow in size. The best practice for preventing any issues with log sizes is to rotate the plug-in logs using the logrotate utility that is commonly available on Linux-based systems.
To configure log rotation, complete the following:
The logrotate utility runs every hour, and rotates the logs whenever the log file size exceeds 10 megabytes (MB). This procedure is automated as part of the plug-in installation.
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