On Windows 2012, the Plug-in for Databases fails to restore a NetVault Database backup that is stored in a NetVault SmartDisk device.
When restoring from a DAV device, the restore fails, but only when NetVault is run as a service.
If the NetVault Database backup is stored in NetVault SmartDisk, stop the NetVault Service and run the service in “user space” (that is, nvpmgr debug) before starting the restore job.
These issues occur because the Media Manager uses a “quiesce time” setting to prevent assigning too many simultaneous jobs to a disk-based backup device. By default, the quiesce time is set to 10 seconds. Thus, after a job is assigned to a disk-based storage device, the Media Manager waits for 10 seconds before assigning the next job to the same device. You can change the default setting for quiesce time in the mediamgr.cfg file.
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Open the mediamgr.cfg file in a text editor. |
In the WebUI, add a VTL using the Re-add previously generated virtual device option.
Use Catalog Search to find the item that you want to restore.
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In the Navigation pane, click Change Settings. |
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In the Web Service dialog box, configure the Physical Client Long Timeout setting to the maximum amount of 60,000 seconds. |
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