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Archive Manager 5.9.5 - Administration Guide

Administration menu Authentication modes Data loaders Download tools Federated Search Instances Groups Index management Logins Security roles Storage location Message tags Proxy credentials Alert Service Policies Exclusion rules Mail servers Mailbox assignment Mailboxes Lync servers Lync user assignment Lync users Reports Message policies Message policy assignments Retention policies Tenants System maintenance Log Viewer Exchange Utility Administering in a hosted Exchange environment Appendix A: Moving database or attachment store Appendix B: Enabling generating publisher evidence

Installation options

For manual installation, the Archive Manager Outlook Components.msi package can be run in a "silent" mode. In silent mode, no user interface is displayed. To install with silent mode enabled, run the following command at a command prompt:

"Archive Manager Outlook Components.msi" /quiet

Recovery Manager for Exchange

Recovery Manager for Exchange replaces the PST Import Wizard tool that was previously included in Download Tools.

Archive Manager includes a free license for Recovery Manager for Exchange (RME). RME is the recommended tool for importing PSTs. RME allows you to find and retrieve message-level data from multiple sources in minutes, from a single console.

You can find exactly what you need with intelligent search based on sender, recipient, date, attachment type, subject, message keyword, attachment keyword, message class, message type, or even advanced pattern searching and other custom queries. You can also compare the contents of an online mailbox with a backup mailbox to identify any differences.

Use the following procedures to obtain an Archive Manager compatible RME license and to install RME.

To obtain a Recovery Manager for Exchange (RME) license for use with Archive Manager
1
Go to https://support.quest.com/productswap.
2
Sign in. If not already registered for the Quest support portal, register and then sign in.
3
Click the expand arrow for the Windows Swap Program.
4
Check the Archive Manager to Archive Manager for Email Discovery/Recovery check box.
5
Check the Terms and Conditions check boxes and any others you want.
6
Click Submit.
An email will be sent to you and a representative will contact you shortly about the exchange program.
* 
NOTE: Obtaining the license file for RME may take a few days.
To obtain RME software and documentation
1
Go to https://support.quest.com.
2
Search for “RME” in the search box at the top of the page.
3
Download RME software.
4
Download RME technical documentation. You will need the Release Notes and User Guide to provision a machine and install RME.
5
Provision a machine for RME based on the prerequisites in the RME Release Notes. This cannot be the Archive Manager server.
6
Once you receive your license file for RME, install RME, using the procedure in the RME User Guide.
* 
NOTE: Your Archive Manager license will remain unchanged. You will receive an additional license for RME with a subset of capabilities appropriate for use with Archive Manager. The RME User Guide explains the differences of the Archive Manager edition.

Offline Client

The Archive Manager Offline Client allows stubbed messages to be reconstructed while offline. It does not provide the ability to search the entire email archive, and does not work in a pure Office 365 environment.

Prerequisites

Archive Manager requires updating all Offline Client versions to the current version.

•
Microsoft Outlook for Office 365 ProPlus, or
•
Microsoft Outlook 2019, or
•
Microsoft Outlook 2016, 64-bit or 32-bit, running on Windows 10, 8.1, 8, or 7 SP1, or
•
Microsoft Outlook 2013, 64-bit or 32-bit, running on Windows 10, 8.1, 8, or 7, or
•
Microsoft Outlook 2010, 64-bit or 32-bit, running on Windows 10, 8, 7, or Vista SP1, and
•
Windows Installer 3.1 or later (only for installation)
•
Microsoft .NET Framework Version 4.5.2 and 3.5 SP1
•
Microsoft SQL Server Compact 4.0
•
Visual Studio 2010 Tools for Office Runtime
•
MSXML 6.0 SP1

The prerequisites software will be installed automatically if Setup.exe is run without them installed on the system.

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