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Archive Manager 5.9.4 - Installation and Configuration Guide for Exchange

Deployment considerations for Exchange System requirements Hardware recommendations Pre-installation preparations Installing and configuring Archive Manager Upgrading/Uninstalling Archive Manager Post-installation tasks Appendix A: Attachment store types

Upgrading Archive Manager

When upgrading Archive Manager, please refer to the release notes for information on supported upgrade versions.

* 
NOTE: When upgrading from version 4.8 to 5.0 or later, uninstall version 4.8 before performing the upgrade.
To upgrade Archive Manager:
1
Stop all Archive Manager services.
2
Run the Archive Manager Installer: ArchiveManagerInstaller.msi.
3
Perform an installation as described in the Installing Archive Manager­­ section.
4
Run the Archive Manager Configuration Console to configure your Archive Manager settings. Some settings will be populated with information from your previous installation. These settings can be changed if needed. You will be prompted to enter any required information.
5
Restart the Archive Manager servers.
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TIP: After upgrading to Archive Manager 5.1 or later, any mail items that are not associated with a folder will be will be placed in an _Orphans mailbox the first time the Retention service runs. If you wish to delete these items, set a Delete policy in the Retention Policies section of the Administration website.

Uninstalling Archive Manager

To uninstall Archive Manager:
1
Launch the Installer used to install the current version of Archive Manager.
2
Click Next.
3
Click Remove.

Post-installation tasks

•
Configuring and deploying the Offline Client (optional)
•
Deploying the Outlook Form (optional)
•
Deploying the Outlook Form using the Archive Manager Outlook Components tool
•
Adding MAPI data loaders for Exchange Journal mailboxes
•
Localizing Archive Manager website (optional)

Configuring and deploying the Offline Client (optional)

If you are using the Offline Client, the Administrator configures offline access and typically deploys the client through group policies. For information on configuring an deploying the offline client, see the Download Tools chapter of the Administration Guide.

* 
TIP: If the volume of users will make the Offline Client load heavy, you can improve performance by deploying a separate dedicated IIS server for web services. That is, deploy a second, duplicate IIS Archive Manager server, then point users' Offline Clients to the web services component of the second, but leave the primary website URL set to the first, original server.
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