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Secure Copy 7.6.3 - User Guide

Using Secure Copy Setting copy options Running copy jobs Using the command line Managing licenses Running Update Utilities Troubleshooting PowerShell cmdlets

Setting default performance settings
NOTE: These settings apply to all new copy jobs. For each individual copy job, you can override these settings on the Performance page. See Maximizing performance options.
IMPORTANT: In most cases, the default values are optimal. Changing these values incorrectly can lead to performance degradation.
To set performance options
1
Select Tools | New Job Options.
2
On the Performance Settings page, set the desired options.
Table 1. Performance settings
Option
Description

Thread count (2-250)

Select the number of copy threads for an individual copy job. The number of threads is equivalent to the number of copy jobs that can be performed simultaneously. The minimum is 2 and the maximum is 250.

•
When moving a large number of small files, you can increase the number of threads towards the maximum number of 250 threads. With more threads per job, large numbers of files can be moved in the shortest period of time.
•
When moving larger files, using fewer threads is more effective because the threads are able to focus on moving a few large files, switching control between few threads in a fluid process rather than passing control to multiple threads, which would slow down the copy process.

Batch count (25-1000)

Select the maximum number of files in an individual copy job thread. Batch Count is a limiter based on the number of files a thread can process at a time. When a job is being processed, a single thread copies either the maximum number of files in the batch count or the maximum batch size, whichever is reached first. The minimum number of files is 25 and the maximum is 1000.

•
When processing a large number of small files, it is preferable to set the batch count to the highest level for efficiency.
•
When processing large files, the batch count can be set anywhere because the batch size limitation will be met before the batch count limit is met.

Batch size (1-100 MB)

Select the maximum number of bytes in an individual copy job thread. Batch Size is a limiter based on the size of the files a thread can process at a time. When a job is being processed, a single thread copies either the maximum size of files or the maximum number of files, whichever is reached first. The minimum is 1 MB and the maximum is 100 MB.

•
When processing a large number of small files, it is preferable to set the batch size to the highest level for efficiency.
•
When processing large files, the batch size can be set anywhere because the batch size limitation will be met prior to meeting the limit of the batch count.

Inter-Packet Gap (0-1000 ms)

By default, the Inter-Packet Gap is set to zero. The Inter-Packet Gap (IPG), which is also referred to as an Interframe Gap (IFG), slows down the copy process, which reduces the bandwidth usage over the network. As a file is copied, it is copied 64 kilobytes at a time. The Inter-Packet Gap is a time span in milliseconds (ms) to wait before sending the next 64 kilobytes.

NOTE: Due to factors, such as the volume of other traffic on the network, you may need to experiment with the time span to achieve a desired bandwidth.

Retry attempts on locked files

Choose the number of times to attempt a retry on locked files. The minimum number of attempts is 0 and the maximum is 100. The default is 5 retry attempts.

Minutes between retries on locked files

Choose the number of minutes to wait between each retry on locked files. The default is 30 minutes.

Retry attempts on network errors

Choose the number of times to attempt a retry on network errors. The minimum number of attempts is 1 and the maximum is 100. The default is 3 retry attempts.

Seconds between retries on network errors

Choose the number of minutes to wait between each retry on network errors. The minimum number of seconds is 1 and the maximum is 3,600. The default is 10 seconds.

Close job progress window automatically when no errors occur

Select to close the job progress window when no errors occur. When running a job, you can clear the check box to keep the job progress window open.

Setting SMTP settings
NOTE: These settings apply to all newly created copy jobs. For an individual copy job, you can override these settings on the Email page. See Sending email notifications.
To set SMTP settings
1
Select Tools | New Job Options.
2
Open the SMTP Settings tab.
3
Enter the SMTP server host name and port.
4
Select the encryption method.
NOTE: If you are using the Gmail™ webmail service, select the STARTLS encryption method to enable the SMTP connection to use SSL/TLS.
5
Enter a user name and password.
6
Enter a valid email address to appear in the From field on the email.
7
To send a test email, click Send Test Email.
8
Click OK.

Setting general preferences

On the General Settings page, you can choose to restore Secure Copy to the state it was left in when you last closed it, to show or hide tool tips, to remove the animation from the Secure Copy splash screen, and to show or hide a context menu in Windows® Explorer.

To set general preferences
1
Select Tools | Preferences.
2
On the General Settings page, set general options.
Table 2. General settings
Option
Description

Restore application size, position and selected content at startup

By default, Secure Copy starts in the state as you left it when you closed the application. Clear the check box if you want Secure Copy to start in the state in which it was installed.

Sort job list alphabetically

By default, the job list is sorted by creation time. Select this check box to sort the list alphabetically.

Show job option tooltips

By default, tooltips display on the job options pages when you hover the cursor over an option. Clear the check box to remove the display of the tooltips.

Turn on splash screen fading

By default, the Secure Copy product splash screen fades in and out when you start Secure Copy. Clear the check box to remove the animation when the splash screen displays.

Enable Secure Copy context menus

Select to display a Secure Copy menu in Windows Explorer when you right-click a folder, share, or file.

3
Click OK.

Setting logging settings

There are two types of log files: Secure Copy logs and Tools logs for the Update Utilities. You can change the storage location for the log files, set the number of days to keep the log files, and select the type of errors to capture in the Update Utilities.

By default, Secure Copy logs are stored in the Secure Copy 7\Logs folder and Tools logs are stored in the Secure Copy 7\Logs\Tools folder. By default, the Update Utilities logs all errors and actions performed by users.

The log files can become unwieldy, so you may want to reduce the number of days log files are retained and change the type of errors logged.

To modify logging settings
1
Select Tools | Preferences.
2
Open the Logging Settings tab.
You can change the location of the log files and the purge period for the Logs and Reports Repository and the Tools Log Repository.
*
NOTE: For best performance, the repository should be stored locally. Data is written frequently to log files during Secure Copy jobs, and that data is accessed when reports are generated. Placing the Logs and Reports repository on a network path can negatively impact application performance.
3
To change the location of the log files, type a new path.
4
To change the purge period, select the check box, and choose a new value.
5
To change the types of errors logged by the Home Path Updater (HPU) and User Profile Updater (UPU), choose the depth of logging.
6
Click OK.
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