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Change Auditor 7.3 - User Guide

Change Auditor Overview Agent Deployment Change Auditor Client Overview Overview Page Searches Search Results and Event Details Custom Searches and Search Properties Enable Alert Notifications Administration Tasks Agent Configurations Coordinator Configuration Purging and Archiving your Change Auditor Database Disable Private Alerts and Reports Generate and Schedule Reports SQL Reporting Services Configuration Change Auditor User Interface Authorization Client Authentication Certificate authentication for client coordinator communication Integrating with On Demand Audit Enable/Disable Event Auditing Account Exclusion Registry Auditing Service Auditing Agent Statistics and Logs Coordinator Statistics and Logs Change Auditor Commands Change Auditor Email Tags

View event details or search properties

From the Search Results page, you can view the search properties used to generate the displayed events or you can access more detailed information about an event. You can easily switch between the Search Properties tabs and Event Details pane at any time.

To display event details for an event:
1
Open a Search Results tab and select an event from the Search Results grid.
2
If neither the Search Properties tabs or Event Details pane are being displayed (or the Search Properties tabs are displayed), use one of the following methods to display the event details:
•
double-click the event entry in the results grid
•
click the Event Details tool bar button
•
right-click the event and select Event Details
3
To hide the Event Details pane, use hide button in the upper right corner of the Event Details pane.
To display search properties for an event:
1
Open a Search Results tab and select an event from the Search Results grid.
2
If neither the Search Properties tabs or Event Details pane are being displayed (or the Event Details pane is displayed), use one of the following methods to display the search properties:
•
click the Show Properties tool bar button
•
right-click the event and select Show Properties
3
To hide the Search Properties tabs, use the hide button in the upper right corner of the Search Properties pane.

Copy event details

To copy an event’s details:
1
Open a Search Results tab and select an event from the Search Results grid.
2
Use one of the following methods to copy the contents to the clipboard:
•
Right-click the event and select Copy.
•
From the Events Details pane, click the Copy tool bar button.
* 
NOTE: You can also hold down the Shift key while clicking the Copy button to copy additional event details to the clipboard. This additional information may be requested by the Quest Support staff for troubleshooting purposes.
3
Open the application (for example, Notepad) where you want to paste the content, right-click and select Paste.

Email event details

To email an event’s details:
1
Open a Search Results tab and select an event from the Search Results grid.
2
Use one of the following methods to email the selected event’s details:
•
Right-click the event in the Search Results grid and select Email.
•
From the Event Details pane, click the Email tool bar button.
* 
NOTE: You can also hold down the Shift key while clicking the Email button to email additional event details. This additional information may be requested from the Quest Support staff for troubleshooting purposes.
3
This creates a new email containing the contents of the Event Details pane. Enter the recipient's email address (in the To and CC fields) and edit the subject line if desired.
4
Click Send.
5
If applicable, the Internet Connection wizard will be displayed allowing you to create a new Internet account, which includes the following information:
•
display name as you would like it to appear in the From field of the outgoing message
•
your email address
•
your incoming mail server
•
your outgoing mail (SMTP) server

Add comments

To append comments to an event which can then be later specified as search criteria to retrieve all the events that contain a specific comment or keyword.

To add comments to an event:
1
Open a Search Results tab and select an event from the Search Results grid.
2
Use one of the following methods to add or append comments to the selected event:
•
Right-click the event and select Comments.
•
From the Event Details pane, click the Comments tool bar button.
3
This will display the Comments dialog. In the New Comments text box at the bottom of this dialog, enter the comments to be associated with the selected event.
4
Click OK to close the dialog and return to the Search Results tab.
To view comments:
1
Open a Search Results tab and select an event from the Search Results grid.
2
Use one of the following methods to view or append comments to the selected event:
•
Right-click the event and select Comments.
•
From the Event Details pane, click the Comments tool bar button.
3
This will display the Comments dialog where previously entered comments are displayed in the top pane.
4
To append a new comment to those that already exist, use the text box at the bottom of the screen to enter your new comment.
5
Click OK to close the dialog and return to the Search Results tab.
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