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NetVault 13.0.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Customizing plain text report templates

NetVault uses built-in templates to format the plain text reports. You can customize these templates to add line breaks, tabs, or separators. The formatting styles are applied globally to all plain text report templates. Only users familiar with the use of control characters and escape sequences in text output should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for plain text reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under Plain Text Output, configure the following settings:
•
Default plain text column header pre-text
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Default plain text column header post-text
•
Default text to output for a plain text report with no records
•
Default plain-text total row pre-text
•
Default plain-text total row post-text
•
Default plain-text total field pre-text
•
Default plain-text total field post-text
•
Default plain-text average row pre-text
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Default plain-text average row post-text
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Default plain-text average field pre-text
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Default plain-text average field post-text
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Default plain-text format pre-text
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Default plain-text format post-text
•
Default plain-text format field pre-text
•
Default plain-text format field post-text
Use the pre-text fields to specify formatting styles (for example, line breaks or separators) or text for headers, rows showing the total or average values, or body cells.
Use the post-text fields to specify formatting styles (for example, line breaks or separators).
Use the Default text to output for a plain text report with no records field to change the default text “Nothing to display” with any custom text.
3
Click Apply to apply the new settings and close the dialog box.

Configuring timeout setting for report generation

To configure the timeout setting for report generation:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under Misc, configure Report Generation Timeout (in seconds).
By default, the timeout period is set to 120 seconds. If the report generation does not complete within this period, the job fails. To change the timeout period, type or select a new value. The valid timeout range is 60 to 600 seconds.
3
Click Apply to apply the new settings and close the dialog box.

Configuring default mail format type for report

Configuring default mail format type for report
To configure the default mail format for report:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting.
3
In the Reporting dialog box, under Misc, configure the following setting:
•
Default Mail Format: By default, the mail format for report is set to PDF. To change the default format select HTML.
4
Click Apply to apply the new settings and close the dialog box.

Configuring default settings for Statistics Manager

To configure default settings for Statistics Manager:
1
In the Navigation pane, click Change Settings.
2
On the NetVault Server Settings page, complete one of the following actions:
•
To configure default settings for the NetVault Server, continue to Step 3.
•
To configure default settings for a NetVault Client, click Choose machine. In the Choose machine drawer, select the client, and click Go to settings.
3
Under User Interface, click Reporting. In the Reporting dialog box, under Stats Collection, configure the following settings.
 
Table 142. Stats Collection settings
Setting
Description

Statistics gathering window start

 

Statistics gathering window end

By default, the Statistics Manager collects statistics for 24 hours, starting at 00:00:00 and continuing until 23:59:59 hours.

To limit statistics collection to certain times of the day, specify the start and end time in these boxes. Specify the time in HH:MM:SS format.

The maximum duration for a session is 24 hours. It can last a single calendar day or continue to the next day. For example, if you set 10:00:00 as the start time and 7:00:00 as the end time, the session will begin at 10:00 A.M. on the current day and lasts until 7:00 A.M. the next day.

Frequency

The default polling period for Statistics Manager is 10 seconds.

To change the setting, type or select a new value. The polling period is specified in number of seconds.

Records per Storage File

Type or select the maximum number of records per file. The Statistics Manager will close the current file and open a new file when this limit is reached. The default value for this setting is 1000 records.

4
In the Reporting dialog box, under Stats Provision, configure the following settings.
 
Table 143. Stats Provision settings
Setting
Description

Enable stats collection on this machine

Statistics collection is enabled by default on all NetVault machines.

To disable this activity on a client, clear this check box.

If you disable statistics collection, the reports related to drive performance, event history, media requests, and other data collected by the Statistics Manager may show inaccurate information.

Absent server threshold

Type or select how long the Statistics Manager holds the collected data for the Reports Database Manager. The threshold is specified in number of hours. The default value is 72 hours. If the Reports Database Manager does not poll for data within this time, a warning is logged and the following events occur:

•
The Statistics Manager discards all files that are not transferred to the Reports Database.
•
The Statistics Manager does not store any files until the Reports Database Manager establishes contact with it.

Transmit Block Size

Type or select the block size for transmitting data collected by the Statistics Manager. The block size is specified in KB. The default value is 10KB.

Minimum Stats Manager Cache

Type or select the minimum cache for Statistics Manager. It is specified in number of records. The default value is 30 records.

5
Click Apply to apply the new settings and close the dialog box.
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