Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Unable to start the Oracle Agent when the DB uses NDE (Network Data Encryption), ORA-12650.
Description
The EBS ERPDEV is newly configured in network data encryption (NDE). User can connect to NDE DB with sqlplus. The agent uses JDBC connection instead which fails as seen in the log:
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.