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Title
How to apply a NetVault SmartDisk (NVSD) license -
Description
NetVault Smartdisk licenses are applied through SmartDisk specific commands. It is not possible to apply a SmartDisk License through a NetVault Backup or vRanger server GUI.
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Resolution
1. Retrieve the Machine ID of the SmartDisk server by issuing the following commands:
Querying the Machine ID on Windows:
cd ...\smartdisk\foundation\bin\smartdisk.bat license –querymachineid
Querying the Machine ID on Linux:
./smartdisk.sh license –querymachineid
2. From the output identify the license that should be applied to the SmartDisk instance.
3. If Machine ID has changed and doesn't matched the one attached to the License key, migrate the license from one server to another by login to Quest Support, register the License Number if it hasn't been previously registered, and transfer license from Retrieve Key tab.4. Apply the license key on the Smartdisk server.
Installing a License Key on Linux, UNIX, or Mac OS X :
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- Log on as the NVSD non-privileged user or administrator member of the non-privileged group.
- Initiate a terminal session.
- Change to the bin directory in the NVSD directory. cd …/foundation/bin
- Enter the license key. For example:
./smartdisk.sh license -t XX-XXXXX-XXXX-XXXXX
Installing a License Key on Windows
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- Log on as an administrator.
- Open a command prompt by clicking Start > Programs Accessories > Command Prompt.
- In the Command Prompt window, change to the bin directory in the NVSD directory
cd …\foundation\bin - Enter the license key. For example:
smartdisk.bat license -t XX-XXXXX-XXXX-XXXXX
To avoid potential errors, Quest recommends copying and pasting the license key to the command prompt. The system displays the following message: License installed successfully.
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Additional Information
If the CLI does not work, try to get one of the stats output such as http:// x.x.x.x:37453/proc/stats.stnz. It should have an entry for machine ID.