Return
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Title
"A distributed alarm operation has timed out. Some alarm data may be missing or incorrect" WARN messages reported in the logs of the Federation Master FMS. -
Description
Messages like the following are reported in the ManagementServer logs of the Federation Master FMS:
2016-09-14 04:12:29.759 WARN [cwzjjjlmrv-63] com.quest.nitro.service.federation.DistributedAlarmService - A distributed alarm operation has timed out. Some alarm data may be missing or incorrect (timeout: 10000 (ms)).
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Resolution
RESOLUTION: The alarm fetch timeout can be increased to 60 seconds on the Fed Master FMS using the steps below. If increasing the alarm fetch timeout doesn't help please open a case with support to investigate the issue further.
1). Add the following line under the "<properties>" section of the attributes-override.xml file ($FMS_HOME\config\attributes-override.xml) on the Federation Master FMS.
<entry key="com.quest.nitro.fed:service=DistributedAlarm#alarmFetchTimeout">60000</entry>
The last 3 lines in the attributes-override.xml file will appear as follows after the change is made.
<properties>
<entry key="com.quest.nitro.fed:service=DistributedAlarm#alarmFetchTimeout">60000</entry>
</properties>
2). Restart the Federation Master FMS.