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Title
Installation errors if Google Play Terms of Service is not accepted -
Description
This error appears when apps are deployed in the deployments history of the android devices:The admin of the enterprise has not accepted the Managed Google Play Terms of Service, the admin can visit play.google.com/work to accept them. (403)
Other symptoms include:
- Android Google Play Store application deployments do not work.- Many of the Android devices are not compliant with the policies that are set in the KACE Cloud policies.
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Cause
KACE® Cloud uses a Gmail account for application management and enrollment of android devices. See this documentation:
Link Managed Google Play OrganizationIf the account used for the organization does not accept the terms and services, then Google Services will not be active for that account.
The applications of the Play Store will not be able to be deployed. -
Resolution
Go to this page and Sign in with the Google Account used by the organization and agree to the terms and services.
Check: "I have read and agree to the Google Play admin Agreement." Then click on the button: "ACCEPT".