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タイトル
アンインストーラを使用して正常にアンインストールできない時の対処方法について -
説明
vRangerをアンインストールする場合はアンインストーラを使用して実施致します。
何らかの理由により正常にアンインストールできない場合に手動でアンインストールさせる方法について紹介します。
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対策
1. 管理者権限でコマンドプロンプトを開く
2. 以下のコマンドをコピーし、コマンドプロンプトに貼り付け実行します。
一部のコマンドはアクションを確認しますので、 'Y'を入力する必要があります。
sc stop "Quest Catalog Service"
sc stop "vRanger Service"
sc stop "vRanger FLR Service"
sc stop "vRanger API Service"
sc stop "vRanger Pro Service"
sc stop "Dell vRanger API Service"
sc stop "Dell vRanger Catalog Service"
sc stop "Dell vRanger File Restore Service"
sc stop "Dell vRanger Service"
taskkill /IM vRanger.API.exe /F
taskkill /IM Vizioncore.vRanger.Service.exe* /F
taskkill /IM UsdiService.exe* /F
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\vRanger Backup & Replication"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Vizioncore, Inc."
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Dell\vRanger"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Pro"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Backup & Replication"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CatalogManager"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\App Paths\vRanger Backup & Replication"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Pro"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\vRanger Backup & Replication"
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\CatalogManager"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vRanger API Service"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vRanger FLR Service"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\vRanger Service"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Quest Catalog Service"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dell.vRanger.vAPIService"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dell.vRanger.CatalogService"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dell.vRanger.FlrService"
reg delete "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Dell.vRanger.Service"
sc delete "Quest Catalog Service"
sc delete "vRanger Service"
sc delete "vRanger FLR Service"
sc delete "vRanger API Service"
sc delete "vRanger Pro Service"
sc delete "Dell vRanger API Service"
sc delete "Dell vRanger Catalog Service"
sc delete "Dell vRanger File Restore Service"
sc delete "Dell vRanger Service"
3. フォルダーの削除
For vRanger 4.x:
C:\Program Files\Vizioncore for 32-bit (x86) OS's
C:\Program Files (x86)\Vizioncore for 64-bit (x64) OS's
For vRanger 5.x/6.x:
C:\Program Files\Quest Software for 32-bit (x86) OS's
C:\Program Files (x86)\Quest Software for 64-bit (x64) OS's
For vRanger 7.x
C:\Program Files\Dell\vRanger -
追加情報
https://support.quest.com/jp/vranger/kb/77151