How to remove a trial license once Toad Subscription has been purchased? (4368741)

User has been evaluating Toad and now has purchased, however, Toad is still using the trial license and displays the trial expiration term date on top banner of the application. How does one remove a trial license from Toad Subscription?

Trial licenses can be removed from the online License Portal and depending on your role on the license the steps can vary:

1. Login to online License Portal with Quest credentials
2. Locate the trial license in Personal or Organization Licenses list*
3. If viewing in Gallery mode, click the List mode from the View drop down list
4. Under Your Roles column, verify your role
5. If License Admin or License Owner is shown then choose the license and click the Seats tab. Click the Trash icon (Remove) to right of your (or any) email account
6. If only License User role is shown, then choose the license and click Abandon My Trial button

*Note: If the license cannot be located under Personal Licenses page, from the top drop down list, switch to an organization to locate the license. 

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