It's a product defect.
Defect-ID:TOR-7181
WORKAROUND
1. Close Toad for Oracle
2. Go to C:\Users\YOUR_USER_NAME\AppData\Roaming\Quest Software\Toad for Oracle\Subscription
3. Delete the subscriptions.dat file
4. Open Toad for Oracle
5. Re-log in
6. Verify results
If the issue persists please contact Quest Technical Support.
STATUS
Issue fixed in version 17. The latest version of Toad for Oracle can be downloaded here
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