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NetVault Plug-in for Exchange 11.0 - User Guide

Introducing Dell™ NetVault™ Backup Plug-in for Exchange Defining an Exchange data protection strategy Planning your Exchange Server deployment Installing and removing the plug-in Configuring the plug-in Backing up data Restoring data Troubleshooting

Enabling services

In Windows® Control Panel > Administrative > Services for the Exchange Mailbox Servers, verify that the following services are enabled and running:
•
Microsoft Exchange Information Store
•
Microsoft Exchange System Attendant
•
Microsoft Exchange Replication Service — required in DAG, LCR, and CCR environments
For VSS backups, also verify that the following services are enabled and running:
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Microsoft Software Shadow Copy Provider
•
Volume Shadow Copy — started automatically by Microsoft Software Shadow Copy Provider

Configuring localization settings

The plug-in uses traditional Windows® code page selection to enable localization, and is therefore subject to certain limitations. The plug-in must be used in an environment with correctly configured localizations settings to function properly.
To ensure correct operation in a localized environment, verify that the following conditions are met:
•
All Exchange Server entities — Storage Groups, Mailbox Databases, Public Folder Databases, and so on — must be named using the same language, with no intermixing of languages.
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The Windows Active Code Page must be set to the same language as used in the Exchange Server.
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The language specified in the NetVault Backup Configurator for both the NetVault Backup Server and Clients must match the language set in the Windows Active Code Page.
•
If used in a clustered environment, all nodes in the cluster must be configured to use the same language, also conforming to the previous rules.

Configuring the Windows Active Code Page

1
Open the Windows® Control Panel.
2
Select Regional and Language Options.
3
Select the Advanced tab.
4
In the Select a language to match the language version of the non-Unicode programs you want to use list, select the correct language.
If the correct language is not listed, install it by following the Microsoft Windows administrative procedures for installing additional language support.

Configuring a NetVault Backup Server or Client

1
In the Navigation pane, click Change Settings.
2
On the Configuration page, click Server Settings or Client Settings, whichever is applicable.
3
Under System and Security, click General.
4
In the Language Selection list, select the applicable language, and then click Apply.
 
* 
IMPORTANT: When languages other than English are used in an environment that is not correctly configured, backup and restore operations may not function as expected. The demonstrated behavior may include, but is not limited to:
•
Failure to back up selected items.
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Backing up or restoring items that were not selected, for example, you select the first Storage Group/Mailbox Database, but the second Storage Group/Mailbox Database is affected.
•
Failure to back up or restore altogether, often with the indication that no matching items were found.
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