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Foglight for Citrix XenDesktop and XenApp 5.6.16.1 - User Guide

Getting Started Setting Up Data Collection Agents Monitoring the Performance of your XenDesktop Environment

Monitoring Sessions

When an end user obtains access to a virtual desktop, this results in a desktop session. A session is a specific instance of an end user’s activity. For those desktops that are monitored by NetScaler agents, you can monitor their sessions. To do that, select the Sessions tile on the XenDesktop Environment dashboard. The information appearing in the XenDesktop Session Quick View can help you discover potential resource-level issues such as high session counts, and to reallocate resources where they are most needed.
1
On the navigation panel, under Dashboards, click XenDesktop Environment.
2
On the XenDesktop Environment dashboard, on the Monitoring tab, click the Sessions tile.
3
In the XenDesktop Session Quick View, in the Sessions view on the left, click Session Overview.
The XenDesktop Session Quick View refreshes, showing the Summary - Session Overview view on the right.
4
In the Sessions view, under Desktop Session, click a desktop session.
The XenDesktop Session Quick View refreshes, showing the Summary - Session view on the right.
Figure 93. Summary - Session view

Observing the Session Overview

To get a good understanding of which desktops or applications consume the highest amounts of system resources, use the Summary - Session Overview view. For example, high peaks in the Session Metric Chart can indicate a sudden increase in the end-users’ activity that may result in compromised performance. This view can help you discover potential resource bottlenecks, and to reallocate resources where they are most needed.
Displays the session counts over the monitored time range. The Session Count line in the Session Metric Chart shows the number of all sessions. Desktop Session Count represents the number of desktop sessions, while Application Session Count is the number of application sessions, all during the monitored time range.
Figure 95. Overview

Investigating Session Details

Information about a specific session can give you a good understanding about the end-user’s experience with virtual desktops and applications. NetScaler agents collect data about specific sessions, which populates the Summary - Session view. Use this view to better understand how end users interact with individual desktops and applications, and to how well your system responds to end-users’ requests. For example, high peaks in the latency data may indicate bottlenecks in desktop and application sessions and should be investigated. For more information about NetScaler agents, see Creating NetScaler Agent Instances .
Figure 101. Summary - Session view
Table 10. Summary - Session view
Client: This embedded view shows the name and IP address of the machine accessing your XenDesktop environment. It also displays the following information:
User: The name of the XenDesktop user.
Type, Version: The name and version number of the OS running on the client machine.
Broker Runtime: The amount of time the connection broker process has been running during its most recent connection attempt.
Broker Started: The amount of time that has passed since the broker process for the first time.
Connection Runtime: The date and time when the connection broker process has connected during its most recent connection attempt.
Connection Established: The date and time when the connection broker process has established the connection for the first time.
Packet Retransmit: The number of times data packets are re-sent after being lost or damaged over the selected time range.
Reconnects: The number of times the connection had to be re-established over the selected time range.
WAN Latency: The WAN latency rates between the client and the NetScaler gateway, over the selected time range.
NetScaler: This embedded view shows the name and IP address of the NetScaler gateway machine. It also displays the following information:
Platform: The name of the NetScaler appliance.
Version, Build: The NetScaler version and build numbers.
Primary IP: The IP address of the NetScaler appliance.
Client Package Process Delay: The amount of time the client package is delayed, over the selected time range.
Server Package Process Delay: The amount of time the server package is delayed, over the selected time range.
ICA RTT (Round-Trip Time): The length of the ICA RTT over the selected time range.
DC Latency: The data center (DC) latency rates between the NetScaler gateway and the application or desktop server, over the selected time range.
Server: This embedded view shows the name and IP address of the XenDesktop server machine hosting the application or desktop associated with the selected session. It also displays the following information:
OS: The name and version of the OS running on the server.
Host Type: The type of the host (Physical or Virtual) on which the XenDesktop server is running.
Type: The session type (Application or Desktop).
Protocol: The remote display protocol (for example, HDX).
Host Server: The IP address of the host machine on which the server is running.
Server Process Delay: The amount of time the server process is delayed, over the selected time range.
Packet Retransmission: The number of times data packets are re-sent after being lost or damaged, over the selected time range.

Monitoring Users

XenDesktop® facilitates delivery of application components to end users on demand. Foglight for XenDesktop and XenApp allows you to monitor the over utilization of resources associated with XenDesktop users. The information appearing in the XenDesktop User Quick View can help you discover potential resource-level issues that can be caused by higher than usual CPU or memory usage, or increasing latency and session rates, and to reallocate resources where they are most needed.
1
On the navigation panel, under Dashboards, click XenDesktop Environment.
2
On the XenDesktop Environment dashboard, on the Monitoring tab, click the Users tile.
3
In the XenDesktop Users Quick View, in the Users view on the left, click All Users.
The XenDesktop Users Quick View refreshes, showing the Summary - All Users view on the right.
Figure 105. Summary - All Users view
4
In the XenDesktop Users Quick View, in the Users view on the left, click a user node.
The XenDesktop Users Quick View refreshes, showing the Summary - User view on the right.
Figure 106. Summary - User view
Figure 107. Dependency map
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