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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

About reporting utility

The NetVault reporting utility provides a selection of canned reports that can be generated and viewed in HTML, text, and Comma Separated Value (CSV) formats. For more information about reports, see Reporting in NetVault.

NetVault uses the Statistics Manager (nvstatsmngr) and Reports Database Manager (nvrepdbmngr) processes to gather and transmit data for the canned reports:

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Statistics Manager: This process runs on the NetVault Server and Client machines. The Statistics Manager collects drive statistics, event history, media requests, server capacity, and transfer information.
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Reports Database Manager: This process runs only on the NetVault Server. The Reports Database Manager polls the Statistics Manager at regular intervals to retrieve the collected data, and writes the data to the Reports Database. It provides the information in the reports database to the reporting utility and performs periodic purging of the reports database.

You can customize the report templates and change the default settings for the Statistics Manager and Reports Database Manager from the NetVault WebUI.

Customizing CSV report templates

NetVault uses built-in templates to format the output for CSV reports. You can customize these templates to define custom delimiters or add line breaks, tabs, or separators. The formatting styles are applied globally to all CSV report templates. Only users familiar with the use of control characters and escape sequences in CSV output should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for CSV reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under CSV Output, configure the following settings:
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Default CSV column header pre-text
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Default CSV column header post-text
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Default CSV header field pre-text
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Default CSV header field post-text
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Default text to output for a CSV report with no records
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Default CSV format pre-text
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Default CSV format post-text
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Default CSV format field pre-text
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Default CSV format field post-text
Use the pre-text fields to specify formatting styles (for example, line breaks, or separators) or text for headers, rows showing the total or average values, or body cells.
Use the post-text fields to specify formatting styles (for example, line breaks or separators) and custom delimiters.
Use the Default text to output for a CSV report with no records field to change the default text “Nothing to display” with any custom text.
3
Click Apply to apply the new settings and close the dialog box.

Customizing HTML report templates

NetVault uses built-in templates to format the output for HTML reports. You can customize these templates to apply various formatting styles. The formatting styles are applied globally to all HTML report templates. Only users having a good knowledge of HTML should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for HTML reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting. In the Reporting dialog box, under HTML Text Output, configure the following settings:
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Pre-text for HTML output of plain text
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Post-text for HTML output of plain text
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Default HTML column header pre-text
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Default HTML column header post-text
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Default HTML header field pre-text
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Default HTML header field post-text
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Default text to output for an HTML report with no records
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Default HTML total row pre-text
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Default HTML total row post-text
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Default HTML total field pre-text
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Default HTML total field post-text
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Default HTML average row pre-text
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Default HTML average row post-text
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Default HTML average field pre-text
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Default HTML average field post-text
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Default HTML format pre-text
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Default HTML format post-text
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Default HTML format field pre-text
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Default HTML format field post-text
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Default job header/footer location
Use the pre-text fields to specify opening HTML tags for formatting styles (for example, font type or font size) or text for headers, rows showing the total or average values, or body cells.
Use the post-text fields to specify closing HTML tags for custom formatting styles.
Use the Default text to output for an HTML report with no records field to change the default text “Nothing to display” with any custom text.
3
Click Apply to apply the new settings and close the dialog box.

Customizing miscellaneous report templates

NetVault uses built-in templates to format miscellaneous reports. You can customize these templates to add line breaks, tabs, or separators. The formatting styles are applied globally to all plain text report templates. Only users familiar with the use of control characters and escape sequences in text output should configure these settings. Improper configuration can cause NetVault to produce incorrect output.

To customize the output format for miscellaneous reports:
1
In the Navigation pane, click Change Settings.
2
Under User Interface, click Reporting.
3
In the Reporting dialog box, under Miscellaneous, configure the following settings:
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Default output type
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Default Mail Format
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Default filter view
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Duration to keep produced reports (days)
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Report Generation Timeout (in seconds)
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Default keep filtered out records setting
By default, the output type of report is HTML Text. You can change it to Plain Text or Comma Separated Values.
 
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NOTE: If you change the output type, you must also modify the template file to match the selected output type.
4
To apply the new settings, click Apply, and then close the dialog box.
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